Cathay Bank · 19 hours ago
VP, Retail Relationship Manager
West Los Angeles, Los Angeles, CA, USA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expCathay Bank is a well-established financial institution that values its team members and fosters a caring culture. They are seeking a VP, Retail Relationship Manager whose primary responsibility is to drive business development and manage a portfolio of business clients, focusing on acquiring new relationships and enhancing existing ones.
BankingFinanceFinancial Services
Responsibilities
Proactively solicit new business relationships through calling efforts on prospects developed through referrals from existing clients, cultivation of key referral sources and prospect lists. Actively engage in networking opportunities/events to identify prospective new clients. This includes making outside sales calls to prospective clients
Develop and execute a business relationship development plan. The plan should include a comprehensive analysis of business opportunities, market and industry, business client requirements, and sales activity
Each Retail Relationship Manager has assigned annual deposit, loan, fee income, new account acquisition, and partner referrals goals as established by retail management
Work closely with business partners: Treasury Management, Elavon, Business Banking, Commercial, FX, International, Mortgage, and Wealth Management to ensure that business prospects and client’s needs are properly matched with appropriate depository, lending, treasury, and investment solutions
Prepare complete loan/financial packages for underwriting, which includes, but not limited to application, tax returns, financial statements, legal entity documents and any other pertinent business and/or property information. Serves as point of contact for client communication, loan processing, and follow up
Manage business prospects/clients, sales pipeline, opportunities, sales activities, and business relationship profiles through Sales Management (CRM)
Reviews client’s accounts and assigned portfolios to identify, evaluate and determine the appropriate course of action for potential cross sell opportunity. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects. Consult with manager on strategies and adjusting as needed
Ensure compliance with Bank, regulatory and credit requirements with emphasis on best-in-class client service while adhering to required timeframes from the client
Partner with branch management and staff to help educate and train with business solutions and to identify new business opportunities
Answer all product-related inquiries from potential clients, branch/lending personnel and outside sales contacts
Qualification
Required
College graduate with major in related fields or equivalent work experience strongly preferred
5 to 7 or more years of sales and business development experience in banking, basic knowledge of treasury management products and services, lending experience and knowledge of lending regulations and credit/underwriting practices, preferred
Ability to generate new business through a consultative sales approach
Must possess strong negotiation (rates, terms, collateral requirements) experience
Must possess business and lending experience in either a retail or commercial banking environment
Must have knowledge and understanding of Bank's credit policy, risk management, and underwriting requirements
Must have strong knowledge and understanding of banking products and services and have demonstrated ability to cross-sell such products
PC proficiency
Excellent verbal and written communication skills
Ability to work well independently to source new business
Must be organized and detail oriented and able to multi-task
Ability to work effectively in a fast paced, high production and team environment
Excellent time management skills and accustomed to working with deadlines
Ability to assume responsibility and accountability for decision-making
Ability to communicate effectively with all levels of Bank personnel
This position requires a minimum of 50% travel
Preferred
Bilingual (English/Mandarin or Cantonese) a plus but not required
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
Flexible spending accounts (FSAs)
Health saving account (HSA) with company contributions
Voluntary coverages
401(k)
Company
Cathay Bank
Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
A
Albert Wang
EVP & Deputy CFO
Recent News
Morningstar.com
2025-11-10
The Real Deal
2025-10-26
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