Jobs via Dice · 1 day ago
LMS Project Coordinator
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$43/hr - $43/hr
5+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Project/Program Coordinator to provide Learning Management System (LMS) support and instructional design assistance. This role will support the day-to-day administration of the Adobe Learning Manager (ALM) platform and assist in developing and maintaining high-quality training materials.
Computer Software
Responsibilities
Upload SCORM/xAPI packages and other digital assets (PDFs, Videos) into the LMS
Manually or bulk-enroll users into specific courses or learning paths based on provided lists
Prepare user transcript reports at the request of the Learning & Development Manager or their designee
Provide weekly and bi-weekly Mosaic course enrollment and completion reports
Identify Departments with below and above average enrollment
Provide direct support to learners experiencing issues with course launches or navigation
Review updated Mosaic training
Review process includes ensuring updated content is grammatically accurate, links are working properly, closed captioning is enabled, and graphics are aligned to the Mosaic application
Apply corporate templates to draft presentations and ensure they are optimized for uploading to virtual classroom and online document management systems
Verify that content meets basic accessibility standards before publishing
Use Excel to cross-reference HR lists with LMS user lists to ensure enrollment accuracy
Keep the project's SharePoint site organized by managing version control for all source files (Storyline, PPT, and CSVs)
Test new courses to ensure Adobe Connect or Zoom links are included, Outlook invitations are deployed from ALM, and course completions are tracked correctly in ALM
Ensuring course retirements occur as planned when course instances are completed and/or when courses have reached their fiscal year or seasonal completion date
Periodically check all external links within courses to ensure they remain active
Qualification
Required
Experience supporting an LMS in an operational or coordinator role
Ability to upload, organize, and maintain digital learning content (SCORM/xAPI, videos, PDFs, assessments)
Basic understanding of instructional design and content QA
Strong collaboration, communication, and active listening skills
High attention to detail with accuracy in data entry, content review, and version control
Ability to support users and troubleshoot course access/navigation issues
Strong organizational skills with the ability to manage multiple priorities
Demonstrated professionalism, judgment, and stakeholder communication
Ability to work independently while contributing effectively to team projects
Five or more years of experience in a Project/Program Coordinator role, or a bachelor's degree in communications, business administration, or a related field
Commitment to a positive, respectful, and collaborative work environment
Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) and related software tools
Preferred
Experience with Adobe Learning Manager (ALM) or other enterprise LMS platforms
Familiarity with eLearning authoring tools such as Articulate Storyline
Knowledge of WCAG or basic accessibility compliance. (Web Content Accessibility Guideline)
Experience with QA processes for digital learning, including link testing and course validation
Experience in Learning & Development, instructional design, or training operations
Experience in government, higher education, financial services, or similarly regulated environments
Understanding of virtual classroom platforms and LMS integration
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
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