Waséyabek · 1 day ago
Program Manager
1 Kirk and Pine St, Batavia IL, Batavia, IL, US
Full-time
Onsite
Senior Level
5+ years expWaséyabek Federal Services, LLC (WFS) is a Native American SBA 8(a) small business focused on federal contracting. The Program Manager oversees strategic planning and execution of facility support services for the Fermi Forward Discovery Group, ensuring operational consistency and compliance with standards.
Financial Services
No H1B
U.S. Citizen Only
Responsibilities
Reinforce a culture of safety within the organization. Must be knowledgeable of safety requirements, lead safety talks and perform daily walkarounds of support areas
Managing relationships with contractors, subcontractors, and FFDG officials to ensure seamless operations
Oversee a dedicated team responsible for delivering comprehensive support services; ensure high-quality performance through continuous monitoring, proactive guidance, and timely resolution of any performance-related concerns
Developing detailed contract documents that clearly define the scope, deliverables, performance metrics, and service level agreements (SLAs) in alignment with FFDG requirements
Engaging in negotiations with potential service providers to secure favorable terms while ensuring the contract meets all FFDG requirements
Collaborating with WFG legal and procurement teams to review and finalize contract language, mitigating any potential legal issues before execution
Defining and tracking key performance indicators (KPIs) to ensure that the contracted services meet or exceed established standards
Conducting regular audits and on-site inspections to verify that service providers are adhering to the contract's terms and maintaining quality standards
Quickly identifying, analyzing, and resolving any discrepancies or performance issues, ensuring continuous service improvement and regulatory compliance
Developing and managing budgets specific to facility support contracts, ensuring all expenditures are justified and within allocated limits
Monitoring financial performance by tracking expenditures, processing invoices, and performing reconciliations to prevent cost overruns
Generating detailed financial reports for internal and FFDG stakeholders to maintain transparency and support fiscal accountability
Overseeing daily operations associated with FFDG assigned facility support services, ensuring they are provided efficiently and effectively
Developing and enforcing operational protocols that maximize service efficiency while minimizing downtime or disruptions
Collaborating with FFDG facility management teams and third-party vendors to integrate services and streamline operations
Proactively identifying potential risks that could jeopardize contractual performance, such as compliance lapses or operational failures
Formulating and implementing risk mitigation plans, including contingency planning and corrective action measures
Ensuring all operations align with federal guidelines and industry best practices, minimizing the potential for liability or non-compliance penalties
Preparing and delivering comprehensive status reports detailing performance metrics, compliance records, and any issues or improvements observed
Soliciting feedback from stakeholders and using this input to refine operational processes or renegotiate terms in future contract phases
Recommending and implementing process enhancements that can lead to cost savings, increased efficiency, or improved service delivery
Perform all other position-related duties as assigned or requested
Qualification
Required
A bachelor's degree from an accredited college or university in management or a related field – or documented evidence of equivalent professional experience demonstrating the proposed individual's capability
Must possess a minimum of five (5) years of experience in support services management, with responsibilities and scope comparable to those outlined for this position
Leadership, management skills, and budgeting ability
Excellent communication and presentation skills
Advanced/intermediate proficiency in Outlook, Word, and Excel
Define, establish and manage multiple support services
Thrive in a fast-paced team environment
Pass a pre-employment drug screen
Pass a background investigation, including but not limited to nationwide criminal record search, and other relevant background information deemed necessary by the contract
United States citizenship is required to work on a federal contract and will be electronically verified via E-Verify
Benefits
Relocation expenses will not be provided
Company
Waséyabek
Waséyabek is a Tribally-owned holding company that manages the Nottawaseppi Huron Band of the Potawatomi's non-gaming economic development activity.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Deidra Mitchell
President & CEO
Rabih Jamal
Chief Operating Officer
Company data provided by crunchbase