ECU Health · 17 hours ago
ServiceNow Architect
United States
Full-time
Remote
Senior Level
$102K/yr - $148K/yr
5+ years expECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The ServiceNow Architect plays a pivotal role in designing and implementing scalable, secure, and compliant ServiceNow solutions to support the operational and clinical needs of the organization, ensuring alignment with healthcare regulations and enhancing service delivery.
Hospital & Health Care
Responsibilities
Designing and implementing scalable, secure, and compliant ServiceNow solutions
Translating complex business requirements into effective platform configurations and custom applications
Leading architectural design and platform strategy
Developing and optimizing workflows across ITSM, ITOM, HRSD, and other modules
Integrating ServiceNow with electronic health record (EHR) systems and healthcare technologies
Ensuring platform performance and data security
Collaborating closely with IT, clinical, and administrative stakeholders to enhance service delivery, drive digital transformation, and support continuous improvement initiatives across the enterprise
Qualification
Required
Bachelors degree in Computer Science, Information Systems, or related field with 5+ years of experience with ServiceNow platform architecture and development
OR a High School diploma with 7+ years of experience with ServiceNow platform architecture and development
Proven experience with ITSM, ITOM, CMDB, SPM, HRSD and at least one other major module (e.g., GRC, CSM, SecOps)
Strong knowledge of JavaScript, Glide API, Flow Designer, and ServiceNow Studio
Experience with ServiceNow integrations (REST/SOAP APIs, LDAP, SSO, etc.)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Scrum Master certification
Preferred
ServiceNow Certified Technical Architect (CTA)
Experience with Agile methodologies
Familiarity with DevOps practices and CI/CD pipelines in ServiceNow
Knowledge of ITIL framework and best practices
Experience working in a healthcare delivery organization
Company
ECU Health
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina.
10001+ employees
H1B Sponsorship
ECU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (6)
2021 (8)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Brian Floyd
President and COO
Betsey Kirisits, PHR
HR Business Partner II
Company data provided by crunchbase