DIESSE Diagnostica Senese S.p.A. · 1 day ago
Operations & Customer Support Coordinator
Atlanta, GA
Full-time
Hybrid
Senior Level
5+ years expDIESSE Diagnostica Senese S.p.A. is an international company operating in the diagnostics and life sciences sector. They are seeking an Operations & Customer Support Coordinator to manage customer orders, coordinate shipments, and ensure a smooth customer experience.
Biotechnology
Responsibilities
Manage customer orders end-to-end, in coordination with headquarters
Coordinate domestic and international shipments and related documentation
Act as first point of contact for customers regarding orders and deliveries
Interface daily with Customer Care and Administrative teams at headquarters
Support invoicing, reporting, and general administrative activities
Contribute to a smooth and reliable customer experience
Qualification
Required
Around 5 years of experience in operations, administration, order management, or customer support
Strong organizational skills and attention to detail
Customer-oriented, collaborative, and proactive mindset
Comfortable in a hands-on, operational role
Good knowledge of Microsoft Office; ERP experience is a plus
Experience in international or regulated environments is a plus
Benefits
Health insurance
401(k) with company match
Paid time off
Company
DIESSE Diagnostica Senese S.p.A.
DIESSE is an Italian company with an integrated and entirely inhouse production of in vitro diagnostic systems. Its headquarters are in Siena.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-01-27Acquired
Company data provided by crunchbase