Amazon · 4 months ago
Content Evaluation Specialist I (Contingent)
Boston, MA
Contract
Onsite
Entry Level
$18/hr - $20/hr
1+ years expAmazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of their businesses. They are seeking a Content Evaluation Specialist I to review generated data demonstrations and provide human feedback to train LLMs, ensuring high-quality data generation and collaboration with cross-functional teams.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Work on clearly defined use cases, but leverage a high degree of judgement to produce preference data
Operates with autonomy
Leverages / demonstrates expertise in a wide array of competencies such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel
Identifies issues and proactively reports operational challenges
Identifies process improvement opportunities (enhancements and pain points) at process/ function level
Demonstrates the ability to support small to medium scale process improvement projects
Contribute in mentoring / training junior data associates on an ongoing basis
Troubleshooting issues related to process and conduct root cause analysis if required
Create original and engaging content across multiple work types to train LLMs
Write clear, concise, factually and grammatically correct responses that adheres to the Standard Operation Procedures (SOPs) and style guidelines to create visually appealing and effective content
Proofread and edit content to ensure high-quality standards, accuracy, and consistency
Research and verify content quality based on Content Guidelines. Approve or reject contents based on pre-defined guidelines and explain logical reasoning behind approve/reject decision
Perform quality checks by reviewing and proofreading; provide feedback and training to coworkers and cross-company teams to ensure that quality standards are met
Collaborate with cross-functional teams and other business units to monitor quality progress, investigate quality variations, develop and implement measures to drive quality improvement
Develop a deep understanding of the subject matter expert (SMEs) for processes on the floor and collaborate with stakeholder teams to test new SOPs to gather insights, validate information, and ensure accuracy in content creation
Support our leadership, business, and technical teams by actively participating in training, project/program management, etc., based on the group's needs and your own skills and inclinations
Qualification
Required
Proven work experience as a Content Writer, Copywriter, or similar role
Strong proficiency in English. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension
Preferred
Prior experience of 1+ years in content writing
Bachelor's or Master's degree in a relevant field, such as Computer Science, Linguistics, Journalism, Communications, or a related area, with a strong emphasis on creative writing, technical writing, or AI technology to help train generative artificial intelligence models to become better writers
Ability to adapt writing style to suit various style guidelines and customers
Ability to make logical decisions while performing tasks even when provided information is ambiguous
Understanding of academic integrity, e.g: plagiarism
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
Company data provided by crunchbase