Avenue5 Residential · 1 day ago
Part-Time Hotel Front Desk
Post Falls, ID
Full-time, Part-time
Onsite
New Grad, Entry LevelAvenue5 Residential is seeking a friendly and professional front desk agent to join their team. The role focuses on providing exceptional customer service as the first point of contact for guests, ensuring a positive experience during their stay.
Property ManagementReal EstateRental
Responsibilities
Greet guests upon arrival and provide them with information about the hotel and its amenities
Check guests in and out, ensuring accuracy of information and payment processing
Handle guest inquiries, requests, and complaints promptly and professionally
Assist with reservations, cancellations, and modifications
Maintain knowledge of room availability, rates, and hotel services
Provide recommendations for local attractions, restaurants, and activities
Operate phone systems and handle incoming calls with proper phone etiquette
Assist with night audit duties as needed
Collaborate with other hotel departments to ensure guest satisfaction
Maintain a clean and organized front desk area
Qualification
Required
Excellent guest relations skills with a strong focus on customer service
Knowledge of front desk operations and hospitality management principles
Proficient in using phone systems and handling multiple calls simultaneously
Strong communication skills, both verbal and written
Ability to handle difficult situations with professionalism and tact
Preferred
Previous experience in the hotel industry or related field is preferred
Familiarity with night audit procedures is beneficial but not necessary
Company
Avenue5 Residential
Avenue5 Residential is a property management company that provides apartment search, rental, leasing, and housing services.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Walt Smith
CEO
Recent News
2025-10-23
2023-12-22
Company data provided by crunchbase