Uber · 8 hours ago
Application Developer - ServiceNow Platform
Sunnyvale, CA
Full-time
Onsite
Mid, Senior Level
$133K/yr - $140K/yr
4+ years expUber is seeking an Application Developer for the ServiceNow Platform responsible for designing, developing, and supporting scalable ServiceNow solutions. The role involves close collaboration with product owners and business analysts to deliver high-quality solutions while ensuring platform stability and compliance.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Design and develop end-to-end solutions across Employee Workflows (HRSD, Workplace) application, including case/request experiences, fulfillment automation, and integrations with enterprise systems
Implement Now Assist & AI: Deploy and tune Now Assist capabilities to drive self-service and agent productivity; train and evaluate AI model responses for real-world scenarios, and configure Virtual Agent conversations for seamless employee support
Platform Development: Design, develop, and customize ServiceNow applications and modules, including writing complex Business Rules, Client Scripts, and UI Actions to meet business needs
Integrations: Build and maintain seamless integrations between ServiceNow and external systems (e.g., JIRA, Oracle HCM, Monitoring tools) using REST/SOAP web services and Flow Designer
Solution Design: Collaborate with cross-functional teams and stakeholders to analyze requirements, creating technical design documents and workflows that drive operational efficiency
Support & Troubleshooting: Provide ongoing support, troubleshooting, and training to end users, ensuring a user-friendly experience. Respond promptly to platform related issues and requests
Continuous Improvement: Suggest and implement best practices for ServiceNow. Proactively identify areas for improvement and apply solutions to increase efficiency and productivity
Documentation: Maintain clear, structured documentation of configurations, workflows, and processes to ensure consistent knowledge sharing and compliance
Communication: Clear communicator with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with the Business Analyst
Qualification
Required
4+ years of experience as a ServiceNow Developer/Engineer working on enterprise-scale ServiceNow implementations for Employee Workflows (HRSD, Workplace, or similar)
Strong expertise in JavaScript, Glide API, HTML, CSS, AJAX, ServiceNow scripting (Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes) and building custom widgets on Employee Center Pro
Portal & UX Optimization: Optimize the Employee Center Pro portal by developing custom widgets and UI scripts to improve accessibility and user engagement based on feedback and analytics
Hands-on experience with Now Assist technologies - generative AI workflows and skill kits on the Now Platform
Proven experience designing and implementing complex integrations using REST/SOAP APIs, IntegrationHub, and Flow Designer
ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) are required
Excellent analytical and problem-solving skills, with a focus on finding pragmatic and effective solutions to complex technical challenges
Strong verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences
Preferred
4+ years of hands-on ServiceNow development experience delivering enterprise-scale solutions across HRSD, Employee Workflows, Workplace Service Delivery, and core platform capabilities
Strong proficiency in ServiceNow scripting and development (JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, UI Actions) with experience building custom widgets and optimizing Employee Center Pro
Demonstrated experience implementing Now Assist and generative AI capabilities to enable intelligent self-service, workflow automation, and agent productivity
Proven ability to design and maintain secure, scalable integrations using REST/SOAP APIs, IntegrationHub, and Flow Designer, connecting ServiceNow with enterprise systems
Solid understanding of ServiceNow development best practices, release management, documentation, and platform governance, with the ability to collaborate effectively with product owners, business analysts, and architects
Benefits
Participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible to participate in a 401(k) plan
Eligible for various benefits
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
Press Telegram
2026-02-05
Company data provided by crunchbase