Aloware · 10 hours ago
Automation Engineer (n8n + AI + Data Operations)
Aloware is a dynamic and fast-growing contact center as a software startup serving businesses with high call and messaging volumes. They are seeking a resourceful Automation Engineer to design and maintain robust automation infrastructure that drives business efficiency and insights.
Communications InfrastructureCRMCustomer ServiceSaaSSoftware
Responsibilities
Design, build, and maintain resilient automation workflows using n8n as our primary orchestration tool
Develop ETL pipelines that fetch, transform, and store API data into PostgreSQL/MySQL databases to power analytics and dashboards
Build and integrate AI agents using LLMs (OpenAI, Anthropic) to automate analysis and decision-making through effective prompt engineering and cost optimization
Write JavaScript and Python scripts to handle complex logic and data transformations beyond standard automation nodes
Implement monitoring, error handling, and alerting systems to ensure workflows remain reliable and self-healing
Document systems and workflows to support long-term scalability and maintainability
Qualification
Required
1–3+ years of experience in software development, scripting, or technical automation
Strong hands-on experience with n8n, including handling loops, batch processing, and complex JSON structures
Solid SQL knowledge with the ability to design schemas and write efficient queries for analytics tools like Metabase
Proficiency in JavaScript (Node.js) and Python for scripting and data processing
Experience working with OpenAI APIs and structuring prompts to produce reliable outputs while managing usage costs
Professional proficiency in written and spoken English
Ability to design reliable automation systems with proper error handling and monitoring
Understanding of database-backed analytics workflows rather than API-only pipelines
Comfort working in a fast-paced startup environment with high autonomy
Strong problem-solving skills and attention to operational reliability
Preferred
Experience with PHP (our core platform is built in PHP)
Experience deploying or self-hosting n8n using Docker or cloud infrastructure (AWS)
Background in DevOps, Business Intelligence, or data engineering
Company
Aloware
Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.
Funding
Current Stage
Growth StageTotal Funding
$1.5M2021-08-08Seed· $0.75M
2021-01-20Seed· $0.5M
2018-02-20Seed· $0.25M
Recent News
2023-10-02
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