BARE International · 2 months ago
Customer Service Representative - International (US Process) Voice & Non-Voice – Mumbai – Remote
United States
Full-time
Remote
Entry, Mid Level
2+ years expBARE International is a global customer experience consulting firm with 38 years of experience, seeking to add full-time schedulers known as Resource Executives to their team. The role involves recruiting and scheduling independent customer service evaluators for various projects, ensuring they meet the goals and objectives set by clients.
ConsultingLegal
Responsibilities
Recruiting via calls for available projects from our proprietary database of registered evaluators, as well as using outside resources to recruit new people in areas of the country where there are few or no available registered evaluators. Will be working on a US-based project with US evaluators
Contacting registered evaluators about available evaluation projects via email, phone, Zoom calling and other recruiting resources
Scheduling projects to the most qualified evaluators, ensuring they meet and understand the goals and objectives of the applicable program
Following-up with evaluators to ensure individual evaluation visits are completed on time and meet clients' objectives
Qualification
Required
Minimum 2-3 years of relevant work experience or customer service – US process
Strong communication skills with attention to detail and accuracy
Proficiency in MS Office
Demonstrates proactive customer service when interacting with evaluators and consistently approaches tasks with a strong sense of urgency
Ability to always use professional verbal and written communication
Strong organisational skills
Strong interpersonal skills
Ability to pay close attention to small details in communications and in the scheduling process
Ability to handle confidential information in a professional, trustworthy manner
Ability to stay on top of more than one project that each may be in different stages of completion
You must be adaptable to fluctuating deadlines yet still be able to stay focused
You should be able to convey the requirements to the evaluators and have the skill to convince them to take up assignments
Intermediate-level knowledge of MS Excel is required for this position
Company
BARE International
BARE International is a customer experience measurement firm.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dale Bare
CEO
Michael Bare
Chief Executive Officer
Recent News
EIN Presswire
2025-11-01
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