Safe Place for Youth · 1 month ago
Programs & Quality Assurance Coordinator
Los Angeles, CA
Full-time
Onsite
Entry Level
$25/hr - $26.45/hr
1+ years expSafe Place for Youth (SPY) is a leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. The Programs & Quality Assurance Coordinator will support the Chief Programs Officer and Directors with various administrative tasks while ensuring high-quality documentation and program standards are maintained.
AssociationHealth Care
Responsibilities
A wide range of administrative tasks to support the CPO, Directors, and SPY workgroups
Lead agency in standardizing charting systems
Create and lead quarterly peer chart audits
Work closely with programs’ leadership team to standardize charting systems and build structure to assure consistent, high quality documentation
Lead Performance and Quality Improvement meeting monthly and support program leaders in creating appropriate goals and generating cross-department feedback through training, content review, and appropriate deadlines
Provide administrative support and coordination for CPO and Directors
Research, compile, prepare and review documentation
Support routing referrals from outside partners
Manage CPOs email and calendar
Conduct onsite and offsite assignments, coordination and purchases
Prepare meeting agendas and materials, and take meeting minutes
Prepare PowerPoint and/or Canva presentations
Support Directors with credit card reconciliation and create check requests
Support with event coordination
Assist with preparing communication materials
Serve as an ambassador of the organization and operate with a high degree of professionalism
Perform administrative work such as scanning, filing, making copies, entering data, etc
Support CPO with special projects as assigned
Attend meetings and events on behalf of the CPO
Maintain professionalism and strict confidentiality with all materials, and exercise discretion
Support administrative onboarding support including making keys, ordering phones, and business cards
Supporting Programs with with office supply ordering and needs coordination
Work closely with Development team for donation support and tracking as needed
Additional duties as assigned to support the organization’s mission
Qualification
Required
High Diploma is required
1-2 years of administrative experience is required
An uncompromising sense of integrity and ethics, discretion and confidentiality
Trustworthy, reliable, able to work independently and exercise good judgment
Ability to establish and maintain cooperative and effective working relationships with others
Excellent knowledge of Microsoft Suite and Google Suite; knowledge of Slack, Asana, DocuSign, Zoom and GoToConnect preferred
Strong analytical and organization skills
Excellent time management skills with a proven ability to meet deadlines
Strong initiative and leadership skills
Ability to communicate effectively in verbal and written formats
Strong project management, organizational, and administrative skills
Cultural humility
Flexibility
Exceptional attention to detail
Valid CA Drivers license, personal vehicle and adequate insurance
Preferred
Bachelor's Degree in Business Administration, Development, or any related field is preferred
1-2 years of quality assurance experience is preferred
1-2 years of experience working in a non-profit is preferred
Benefits
Comprehensive health coverage
403b with agency contribution
Vacation/sick time
Weekly meditation/mindfulness
Professional development opportunities
Company
Safe Place for Youth
SPY's mission is to empower young people experiencing homelessness to thrive by providing lasting, community-driven solutions
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Erika Hartman
Chief Executive Officer
Company data provided by crunchbase