ChargeAfter · 15 hours ago
Program Manager
New York, United States
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $160K/yr
5+ years expChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions. The Program Manager will act as the primary point of contact for partners during the execution lifecycle, overseeing complex technical implementation programs and ensuring timely and high-quality integrations.
Consumer LendingE-CommerceFinancial ServicesFinTechLendingPoint of Sale
Hiring Manager
Tal Harroch
Responsibilities
Act as the Primary Partner Interface - Serve as the day-to-day lead and primary point of contact (POC) for external partners, including merchants, financial institutions, and payment providers. Build high-trust relationships and ensure clear, proactive communication throughout the integration journey
Lead Cross-Company Program Delivery - Own the full lifecycle of onboarding programs, ensuring delivery is timely, aligned to client requirements, and executed with precision. Actively engage external stakeholders to align on project scope, implementation timelines, and measurable outcomes
Represent ChargeAfter with Executive Presence - Interface with partner-side senior stakeholders, including C-level leaders, to present timelines, articulate progress, resolve risks, and negotiate delivery trade-offs. Translate technical delivery needs into clear business language that aligns with partner objectives
Drive Client Accountability - Establish and manage clear partner expectations, defining joint ownership of responsibilities across testing, certification, legal/compliance reviews, and go-live readiness. Follow up on action items and hold partners accountable for their milestones
Collaborate Across Partner Ecosystems - Support ChargeAfter’s integrations with third-party platforms such as shopping carts, marketplaces, payment gateways, and lending partners. Navigate complex partner ecosystems and coordinate across multiple external teams to deliver unified solutions
Guide Stakeholder Decision-Making - Act as the go-to resource for external stakeholders and represent program status, blockers, and strategic risks. Escalate thoughtfully, provide well-informed tradeoffs, and communicate with clarity and transparency
Orchestrate Internal-External Alignment - Coordinate with product, engineering, compliance, and customer success to ensure all internal teams are aligned with external stakeholder needs. Facilitate seamless handoffs and ensure client satisfaction at every milestone
Execute with Discipline and Detail - Maintain rigor around documentation, scope, project plans, and risk logs. Deliver with a customer-first mindset, ensuring every decision supports both technical feasibility and long-term client value
Enable Cross-Functional Team Readiness - Ensure that product, engineering, operations, and customer success teams are fully briefed and equipped to support partner integrations. Drive pre-launch readiness internally with detailed implementation plans and clear responsibilities
Drive Internal Visibility and Reporting - Maintain dashboards, project trackers, and executive summaries to keep leadership informed of key milestones, risks, and delivery confidence. Ensure internal accountability and clarity across all functions
Qualification
Required
5+ years experience in program management, technical project management, or professional services delivery in SaaS or fintech environments
Proven ability to lead large, cross-functional programs involving both technical and business stakeholders
Exceptional organizational and documentation skills
Strong client-facing communication skills, including presenting to C-level executives, and enterprise relationships
Proficiency in modern project/program management tools (ClickUp, Azure, etc.)
Experience with fintech platforms, payment infrastructure, or lending technologies
Preferred
Familiarity with global payment flows and partner integrations is a strong plus
Prior exposure to cloud platforms (GCP), APIs, and tools like Azure DevOps or MongoDB preferred
Project management certification (PMP, PRINCE2, Six Sigma)
Benefits
Bonuses
Stock options
Company
ChargeAfter
ChargeAfter is the global multi-lender network for point-of-sale financing.
51-200 employees
H1B Sponsorship
ChargeAfter has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$61MKey Investors
Phoenix FinancialMUFG Innovation PartnersVisa
2022-03-22Series B· $44M
2020-06-09Corporate Round· $2.5M
2020-02-13Corporate Round· $5M
Leadership Team
Meidad Sharon
Founder and CEO
Jeffrey Tower
Executive Vice President Global Business Development And Strategy
Recent News
2025-11-10
2025-08-14
2025-07-30
Company data provided by crunchbase