Natobotics · 8 hours ago
Data Centre Operations Engineer (DCOPS) in Sacramento, CA
Sacramento, CA
Full-time
Onsite
Entry, Mid LevelNatobotics is seeking a Data Centre Operations Engineer responsible for providing 24x7 onsite support for critical enterprise data centres. This role involves hardware and cabling support, installation, troubleshooting, and inventory management while adhering to strict operational standards.
ConsultingInformation TechnologySoftware
Responsibilities
Perform rack, stack, and installation of IT hardware (servers, network, and storage devices)
Install and remove copper and fibre cabling (Single-Mode, Multi-Mode)
Plan and execute cable routing, trunking, patch panel installations, and capacity upgrades
Label all cabling and equipment in accordance with data centre standards
Power up cabinets and IT devices following best practices and load balancing guidelines
Review and acknowledge work requests via DCRM within 24 hours
Complete installations within agreed SLAs and business timelines
Configure management interfaces (iLO / iDRAC)
Perform network connectivity testing, including ping tests
Update all relevant systems (DCRM, DCTracks, HRS)
Coordinate with network, SAN, and customer teams during planning and execution
Troubleshoot and resolve hardware and cabling issues within SLA targets
Replace hardware components such as NICs, SFPs, memory, and hard drives
Join major incident (MIM) and outage bridges as required
Maintain clear communication with incident bridge owners and stakeholders
Provide timely updates and close tickets within defined resolution timelines
Execute decommissioning activities under approved change records
Remove hardware, cabling, and patch cords end-to-end
Prepare equipment for disposal in line with decommissioning and data destruction procedures
Perform disk wiping, shredding, and disposal tracking (ADR / ERI)
Log all incoming and outgoing equipment in the Hardware Receiving System (HRS)
Track assets in DCTracks and ensure inventory accuracy
Coordinate shipments, RMAs, and inter-site transfers
Ensure all updates are completed within the same shift or within SLA timelines
Coordinate with facilities teams during power work and infrastructure changes
Perform pre- and post-power checks on IT equipment
Support cabinet placement, power requests, floor tile work, and cable tray installations
Assist vendors and manage access to meet-me rooms and secured areas
Follow all data centre policies, work rules, and change management procedures
Maintain compliance with security, safety, and audit requirements
Complete required training and background checks
Ensure accurate documentation and system updates for all activities
Qualification
Required
Hands-on experience in enterprise data centre operations
Strong knowledge of copper and fibre cabling (SM, MM)
Experience with rack & stack, hardware installations, and break/fix repairs
Familiarity with tools such as DCRM, DCTracks, HRS, or equivalent systems
Ability to troubleshoot network connectivity and hardware faults
Comfortable working in 24x7 shift-based environments
Perform rack, stack, and installation of IT hardware (servers, network, and storage devices)
Install and remove copper and fibre cabling (Single-Mode, Multi-Mode)
Plan and execute cable routing, trunking, patch panel installations, and capacity upgrades
Label all cabling and equipment in accordance with data centre standards
Power up cabinets and IT devices following best practices and load balancing guidelines
Review and acknowledge work requests via DCRM within 24 hours
Complete installations within agreed SLAs and business timelines
Configure management interfaces (iLO / iDRAC)
Perform network connectivity testing, including ping tests
Update all relevant systems (DCRM, DCTracks, HRS)
Coordinate with network, SAN, and customer teams during planning and execution
Troubleshoot and resolve hardware and cabling issues within SLA targets
Replace hardware components such as NICs, SFPs, memory, and hard drives
Join major incident (MIM) and outage bridges as required
Maintain clear communication with incident bridge owners and stakeholders
Provide timely updates and close tickets within defined resolution timelines
Execute decommissioning activities under approved change records
Remove hardware, cabling, and patch cords end-to-end
Prepare equipment for disposal in line with decommissioning and data destruction procedures
Perform disk wiping, shredding, and disposal tracking (ADR / ERI)
Log all incoming and outgoing equipment in the Hardware Receiving System (HRS)
Track assets in DCTracks and ensure inventory accuracy
Coordinate shipments, RMAs, and inter-site transfers
Ensure all updates are completed within the same shift or within SLA timelines
Coordinate with facilities teams during power work and infrastructure changes
Perform pre- and post-power checks on IT equipment
Support cabinet placement, power requests, floor tile work, and cable tray installations
Assist vendors and manage access to meet-me rooms and secured areas
Follow all data centre policies, work rules, and change management procedures
Maintain compliance with security, safety, and audit requirements
Complete required training and background checks
Ensure accurate documentation and system updates for all activities
Preferred
Proficient with hand tools for hardware and cabling installation
Experience using fibre testing and troubleshooting equipment (1G / 10G / 100G)
Familiarity with portable cable labelling tools (e.g., Brady BMP series)
Company
Natobotics
Natobotics Ltd founded in 2012, provides boutique technology, digital customer experience, consulting and software development services.
Founded in 2012
51-200 employees
H1B Sponsorship
Natobotics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
Funding
Current Stage
Growth StageCompany data provided by crunchbase