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Customer Support & Experience Associate (Remote) jobs in United States
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Blyss Journeys · 18 hours ago

Customer Support & Experience Associate (Remote)

Blyss Journeys is seeking a Customer Support & Experience Associate who enjoys helping people and delivering thoughtful service. In this fully remote role, you will be the first point of contact for customers, resolving inquiries and ensuring a seamless experience.
Leisure Travel & Tourism

Responsibilities

Respond to customer inquiries via email, phone, and messaging platforms
Provide friendly, accurate, and timely support tailored to customer needs
Assist with coordinating service requests and next steps
Track and update customer information with strong attention to detail
Follow up to ensure questions are fully resolved and customers feel supported
Use internal systems and tools to manage daily support tasks

Qualification

Communication skillsActive listeningCustomer service experienceDetail-orientedOrganizedProfessional approachWillingness to learn

Required

Strong communication and active listening skills
A customer-first mindset with a professional, friendly approach
Organized, dependable, and detail-oriented
Comfortable working independently in a remote environment
Willingness to learn new systems and workflows

Preferred

Experience in customer service, call centers, hospitality, retail, or administrative support is helpful—but not required

Benefits

Fully remote work environment
Flexible scheduling based on availability
Structured onboarding and training
Ongoing support and access to resources
Opportunities to build long-term customer service and communication skills

Company

Blyss Journeys

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We were formerly Dynamic Destinations Travel. We still provide the same great service and excellent travel planning. We just have a new name.

Funding

Current Stage
Early Stage
Company data provided by crunchbase