Gotham Technology Group · 18 hours ago
Unified Communications Engineer
New York, NY
Contract
Onsite
Senior Level
5+ years expGotham Technology Group is seeking a Senior Unified Communications Engineer responsible for the implementation, deployment, maintenance, and support of telephony systems and telecommunications networks. This role ensures high availability of all unified communications platforms and supports critical business operations.
Information ServicesInformation Technology
Hiring Manager
Finlay Walker
Responsibilities
Design, implement, manage, monitor, troubleshoot, and support unified communications networks and equipment, including:
Desk telephones
Trading turrets
Phone and voicemail systems
Voice recording systems
Video conferencing equipment
Manage vendor relationships, including procurement of new equipment and services
Liaise with business partners and telecom operations for new and existing connectivity
Monitor and manage inventory of leased lines and direct voice lines
Ensure 100% system uptime during and outside business hours
Create and maintain comprehensive documentation and network diagrams
Install and maintain telecom wiring and data center equipment, including rack installation and cabling (ability to lift up to 50 pounds required)
Provide off-hours and remote support as needed
Travel between New York and New Jersey offices as required
Lead projects including project definition, planning, resource allocation, and post-implementation reviews
Serve as the final escalation point for service desk telecom-related issues
Qualification
Required
Bachelor's degree in engineering, technical discipline, computer science, or equivalent experience
5+ years of experience supporting telephony in mission-critical environments
Expertise with IPC Unigy and Cisco Unified Communications Manager
Experience with voicemail and voice recording systems
Strong knowledge of Cisco IOS (Voice Gateways, switching)
Understanding of telephony protocols (SIP, H.323, MGCP, SCCP) and concepts such as PBXs, dial plans, VoIP, QoS, and ring-down lines
Familiarity with telecom line types: DID trunks, SIP, ISDN PRI/BRI, FXS/FXO, POTS, ARD/MRD, hoot & holler
Experience in leased-line ordering, tracking, and provisioning
Ability to perform in fast-paced environments supporting real-time market data and trading operations
Basic administration skills in Windows and Linux operating systems
Strong problem-solving skills, both standard and creative approaches
Excellent written and verbal communication skills, time management, and organizational abilities
Preferred
Vendor-neutral or vendor-specific certification/training preferred
Scripting and automation experience is a plus
Company
Gotham Technology Group
Gotham Technology Group is a provider of guidance and direction to IT professionals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ira Silverman
CEO
Recent News
2023-12-28
Company data provided by crunchbase