U.S. Department of Veterans Affairs · 18 hours ago
Program Support Assistant (OA)
Fort Worth, TX
Full-time
Onsite
Entry Level
$49K/yr - $64K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant to perform various administrative and clerical duties in support of the Social Work Service Patient Aligned Care Team. The role involves managing calendars, making travel arrangements, and maintaining records, ensuring effective operations for the PACT team.
GovernmentMedicalNational SecurityPublic Safety
No H1B
U.S. Citizen Only
Responsibilities
Registers employees for courses and prepares attendance reports
Manages calendar for PACT/SPECIALITY/ICM Section Chief
Makes travel arrangements - such as scheduling transportation - making reservations - and preparing travel orders and vouchers - based on general travel intentions - known preferences of traveler - and in accordance with appropriate travel regulations
Maintains and posts time and attendance reports for the PACT staff using the automated system and in accordance with established procedures
Maintains leave calendar
And - posts projected leave to the calendar
Assists in maintaining fund control points for office supplies
Requisition office supplies - printing support - and related materials and services for PACT
Submits and tracks completion of engineering work orders for PACT
Assists in the development - establishment - and maintenance of office procedures to ensure effective and efficient operations regarding the administrative - clerical - and procedural work for PACT
Establishes - maintains - purges - and disposes of files and records in accordance with established regulations and procedures
Use multiple office automation software with varied functions to produce a wide range of documents that often require complex formats - such as graphics or tables within text - editing and reformatting electronic drafts - and updating or revising existing databases or spreadsheets
Independently plans and performs complex office automation duties requiring different approaches and methods from one assignment to another - such as using different packages to edit lengthy and complicated reports
Collect - select - organize - and provide information
Track the status of a number of projects assigned to the program
And resolve incompatibility problems in transferring text from software package to another when menu options and specific software instructions are not available
Qualification
Required
One year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization
Expertise in PMDB (or similar program) as evidenced by current or ongoing certification as a PMDB Facility Trainer or Master Trainer (or experience with public speaking and/or training proficiency)
Knowledge of VA - JCAHO - OSHA - and other guidelines associated with violence prevention - education - and training
Knowledge of the proper procedures for preparing forms as requested by various services and committees in order to meet their requirements
Ability to be a role model for quality customer service and conflict resolution including consistently communicating and treating customers (veterans - their representatives - visitors - and all VA staff) in a courteous - tactful - and respectful manner
Strong organizational and planning skills
Knowledge of the Talent Management System (TMS)
Knowledge of MS Word and Excel - or comparable word processing and data analysis software - to effectively complete and manage correspondence - tracking - reporting - and training-related initiatives
Strong verbal presentation and communication skills
Physical ability needed to instruct and train staff in all levels of PMDB
Company
U.S. Department of Veterans Affairs
Welcome to the United States Department of Veterans Affairs (VA) Official LinkedIn page.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
Recent News
2026-01-23
Alaska VA Healthcare System
2025-12-31
2025-12-21
Company data provided by crunchbase