Nationwide Children's Hospital · 1 day ago
Director, Patient and Family Engagement
Columbus, OH
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expNationwide Children's Hospital is committed to providing comprehensive care for children and families. The Director of Patient and Family Engagement manages programs and resources to meet the developmental and psychosocial needs of patients, while fostering a patient- and family-centered environment.
ChildrenHealth CareMedical
Responsibilities
Advocates for and promotes patient- and family-centered care throughout NCH
Advocates for and represents the spirit and mission of volunteerism to volunteers, hospital staff, and the community
Supervises the provision of developmental, educational, and recreational services including those provided by department staff, volunteers, and public-school teachers
Develops and implements annual goals for the department
Develops annual department budgets and ensures their implementation throughout the year
Hires and supervises department staff. Cultivates leadership skills amongst department staff
Works closely with families and patients to identify developmental, educational, recreational, and service needs; recognizes and is sensitive to the diversity of families and their needs, and represents family issues to appropriate parties serving as a resource in designing and modifying programs and environments to support children and families throughout NCH
Participates in planning and implementation of selected celebrations and events, both internal and external, related to areas of responsibility (such as holiday celebrations and volunteer recognition )
Supports the training of students in child development, early childhood education, child life, and therapeutic arts, and works with department staff to provide appropriate fieldwork experiences
Works closely with Foundation, Marketing, and Public Relations staff to foster positive relationships with community groups, auxiliaries, and visitors who wish to interact with NCH patients or make special contributions; represents the service needs of children and families to internal and external forums
Ensures hospital volunteers meet compliance for training, health, and background check requirements as appropriate for their assigned role
Participates in professional organizations and continuing education initiatives to advance knowledge and skills for self and others
Qualification
Required
Master's Degree in human services, education, or related field, required
Five years experience in program development and/or operations management, required
Knowledge of child development and responsiveness to family concerns, which include those special needs of children and families dealing with routine, acute, and chronic health care
Ability to recruit, supervise, and motivate both professional and non-professional staff as well as a large, diverse cadre of volunteers
Outstanding interpersonal skills and public speaking ability
Ability to provide organization-wide leadership in areas of responsibility
Company
Nationwide Children's Hospital
Nationwide Children’s, we are creating the future of pediatric health care. We consider every detail. Every decision. Every aspect
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.1MKey Investors
National Institute of Neurological Disorders and Stroke"National Heart, Lung and Blood Institute"
2024-03-04Grant· $4.1M
2023-09-19Grant
Leadership Team
Chet Kaczor
Senior Vice President Operations
Recent News
2026-01-03
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