Innovative Management Concepts, Inc. · 17 hours ago
Sr. Systems Administrator - IMC0832
Honolulu, HI
Full-time
Onsite
Mid, Senior Level
$120K/yr - $130K/yr
4+ years expInnovative Management Concepts, Inc. is a Service-Disabled Veteran-Owned Small Business providing a range of IT services to government and commercial customers. They are seeking a highly skilled Senior Systems Administrator to manage and support their VDI Thin Client network across both classified and non-classified environments, requiring advanced technical expertise and strong leadership skills.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical support and administration for VDI Thin Client networks, ensuring seamless operations and integration with VOIP phones, VMware, Microsoft Teams, and video teleconferencing across both secure and non-secure networks
Configure, provision, and optimize VDI Thin Client systems, integrating them with storage and networking solutions
Deploy and troubleshoot software applications and security patches specific to VDI Thin Client environments
Maintain VDI Thin Client systems in a fully operational state through monitoring, alerting, troubleshooting, and performing repair and restoration activities
Assist end users with VDI Thin Client-related issues, ensuring high levels of customer service and support
Manage system security and access controls, ensuring compliance with relevant standards and policies
Provide input to and maintain Standard Operating Procedures (SOPs) related to VDI Thin Client networks, and document service workflows, system configurations, and routine tasks
Perform periodic reporting on VDI Thin Client system status, including uptime, incidents, problems, and open issues
Provide technical support and administration for VOIP phones, ensuring seamless integration and functionality on both classified and non-classified networks
Administer and support Microsoft Teams, facilitating communication and collaboration across secure and non-secure networks
Support senior leaders by demonstrating strong technical skills and professionalism to ensure seamless IT operations critical to the organization’s mission success
Other duties as assigned
Qualification
Required
4-6 years of Tier 3 System or Network Administrator experience, with a focus on supporting VDI networks for both classified and non-classified environments
At start date, must possess a valid security certification in ACTIVE status
Experience with the following: Windows 11, Windows Server 2016/2019, Active Directory, McAfee products, VDI Thin Client networks, VOIP phones, OneDrive, Microsoft Teams
STIG Compliance: Proven experience in applying and documenting DISA's Security Technical Implementation Guides (STIGs) to ensure systems meet stringent security requirements
VMware: Extensive experience with VMware, including installation, configuration, and management of virtualized environments
Advanced Microsoft Active Directory and Group Policy Objects: Strong skills in managing and configuring Active Directory and Group Policy Objects to control and secure Windows environments
System Center Configuration Manager (SCCM): Experience working with SCCM for deploying software, managing updates, and ensuring compliance across the network
Storage Area Networks (SANs): Proficiency in managing SANs, including configuration, provisioning, and maintenance to support enterprise storage needs
Experience in securing a Windows environment to include applying and documenting DISA's Security Technical Implementation Guides (STIGs)
Ability to gain IMO Level 4 access from the NEC (Network Enterprise Center) which requires: Advanced Competency, Certification Requirements, Responsibilities, Access Authorization
Strong self-motivation and ability to stay focused
Excellent communication skills, outstanding customer service, team building, and consensus-building abilities
Ability to organize and plan work independently or collaboratively in a rapidly changing environment
Responsible for handling after-hours on-call support as necessary
Analytical mindset with attention to detail, accuracy, and consistent follow-through
Ability to exercise discretion and independent judgment when handling situational occurrences
Ability to provide technical support across secure and non-secure networks
Proven ability to work with senior leaders in a Joint Operations Center, demonstrating polished technical skills and a professional mindset
Excellent written and oral communication skills
Please note that pursuant to a government contract, this specific position requires U.S. Citizenship
All applicants must have current DoD Top Secret clearance day one and prior to entry on duty with the ability to pass an SSBI background investigation to up-scope their clearance to Top Secret / SCI
Preferred
Bachelor's degree in Computer Science, Information Technology, or a related field
One or more of the following CISCO certifications in ACTIVE status: CISCO Certified Network Associate (CCNA), CISCO Certified Network Professional (CCNP)
6 - 8 years of Network Engineering experience, demonstrating expertise in managing and troubleshooting complex network systems
Benefits
401(k) with a 3% employer match
Paid time off
Paid holidays
FSA spending
Dental
Vision
Health insurance
Company-sponsored AD&D
Life insurance
Company
Innovative Management Concepts, Inc.
Innovative Management Concepts, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert J. Might
President and CEO
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