ID Care · 18 hours ago
Direct of Revenue Cycle Management
ID Care is a healthcare organization that focuses on high-quality patient care through strong operations. The Director of Revenue Cycle is responsible for overseeing all professional-fee revenue cycle activities, optimizing collections, and ensuring efficient processes across the organization.
Responsibilities
Define and execute revenue cycle strategy aligned with ID Care’s operational and financial goals
Evaluate current systems, workflows, and staffing models; implement improvements that enhance efficiency, accuracy, and collections
Ensure compliance with federal and state regulations impacting professional billing, collections, and payer requirements
Partner with Compliance and Credentialing teams on regulatory, enrollment, and payer-specific matters affecting revenue
Proactively identify revenue risks and advise leadership on corrective actions
Serve as escalation point for complex payer, billing, and collection issues
Develop strong working relationships with payers and health plans to improve resolution timelines and reimbursement outcomes
Oversee revenue cycle reporting and analytics; translate data into actionable insights for leadership and operations
Support external audits, payer reviews, and special reporting requirements as needed
Prepare annual staffing plans and operating budgets for revenue cycle functions; manage departmental expenses within approved budgets
Lead, mentor, and hold revenue cycle leadership and staff accountable for performance and outcomes
Other duties as assigned
Qualification
Required
7+ years of experience in professional revenue cycle operations within a healthcare practice setting
Deep understanding of front-end workflows, billing, coding, and denial management
Strong knowledge of healthcare reimbursement methodologies and payer behavior
Working knowledge of eClinical Works and Epic RCM. Preference with Epic RCM
Working knowledge of medical terminology, CPT, ICD-10, and HCPCS coding
Experience analyzing financial and operational data to drive process improvement
Demonstrated ability to lead teams through change and performance improvement initiatives
Strong communication skills with the ability to engage physicians, leadership, and staff
High level of comfort operating in a fast-paced, multi-site practice environment
Bachelor's degree with focus in Business or Healthcare Administration required
Minimum 7 years of progressive experience in healthcare revenue cycle
Strong background in professional-fee (ambulatory / physician practice) revenue cycle operations
Strong knowledge of front, middle, and back-end revenue cycle processes and best practices
Experience with data analytics, KPI tracking, and business intelligence tools
Influenza vaccine required by December 1 of each calendar year
MMR vaccination documentation required if born in 1957 or later
Serologic evidence of immunity or vaccination for Varicella required
Documentation of a one-time dose of Tdap required
PPD screening test for tuberculosis required
Preferred
MBA or MHA preferred
Benefits
Influenza: All employees of ID Care shall be provided the influence vaccine. Employees will be required to obtain the influenza vaccine by December 1 of each calendar year.
MMR: If born in 1957 or later, employees must provide serologic evidence of immunity or documentation of 2 MMR vaccinations. If an employee requires a measles antibody titer, s/he may have it drawn at ID Care. If non-immune, ID Care will provide the vaccination.
Varicella: Employees must provide serologic evidence of immunity, prior vaccination, or history of varicella disease. If an employee requires a varicella antibody titer, s/he may have it drawn at ID Care. If an employee is non-immune, ID Care will provide the vaccination.
Tetanus, diphtheria, pertussis: Employees must provide documentation of a one-time dose of Tdap to assure immunity to pertussis. If there is no history of Tdap, ID Care will provide the vaccination. Tdap vaccine must be updated every 10 years.
PPD: Employees must have an appropriate screening test for tuberculosis. This can be accomplished by a chest X-ray or a Quantiferon test within 7 days of employment.
Company
ID Care
ID Care, devoted to the diagnosis, treatment, and prevention of infectious diseases is the largest infectious disease practice in the US.
Funding
Current Stage
Growth StageRecent News
2026-01-16
2025-10-21
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