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LaSalle Network · 1 day ago

IT Field Technician (Epic Go-Live & Technical Dress Rehearsal Support)

Tyler, TX

Contract

Onsite

Mid Level

$40/hr - $50/hr

LaSalle Network is partnering with a leading healthcare company to help them hire an experienced IT Field Technician to support Epic go-live readiness initiatives. This role focuses on hands-on technical testing and validation of workstations and printers during Technical Dress Rehearsals prior to Epic go-live events.

Human ResourcesRecruiting

Hiring Manager

India Spencer

Responsibilities

Travel to healthcare facilities to support Technical Dress Rehearsals prior to Epic go-live

Perform hands-on testing and validation of:

Workstations

Printers

Peripheral devices

Troubleshoot hardware, connectivity, and configuration issues

Collaborate with technical, clinical, and project teams to resolve issues identified during testing

Assist with testing and preparation activities in the Tyler office when not traveling

Document test results, issues, and resolutions

Follow established quality assurance and testing procedures to ensure go-live readiness

Qualification

PC hardware troubleshootingDesktop support experienceField service operationsEpic certificationCommunication skillsDocumentation skills

Required

High school diploma or equivalent required; relevant professional experience may be substituted in lieu of a bachelor's degree

Willingness and ability to travel frequently, including overnight stays

Strong hands-on experience with: PC hardware installation and troubleshooting, Printers and peripheral devices, Desktop support or field service operations

Ability to work independently in fast-paced, on-site environments

Strong communication and documentation skills

Preferred

Epic certification or Epic proficiency (nice to have, not required)

Experience supporting Epic go-lives or healthcare IT deployments

Background as a field service technician, desktop support technician, or deployment technician

Benefits

Medical, dental and vision insurance

Family Medical Leave

Worker's Compensation

Paid Leave

Sick Leave

Company

LaSalle Network

Glassdoor3.2

LaSalle Network is a leading provider of professional staffing and recruiting services.

Founded in 1998

Chicago, Illinois, USA

201-500 employees

http://thelasallenetwork.com/

Funding

Current Stage

Growth Stage

Total Funding

unknown

Key Investors

Infinedi Partners

2022-02-28Private Equity

Leadership Team

Krisi Rossi

National Search Leader

Sirmara Campbell Twohill

Chief Human Resources Officer

Recent News

Built In

24 Chicago Staffing Agencies and Recruiting Firms to Know

2025-04-12

Infinedi Acquires LaSalle Network

2025-03-12

CNBC

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2024-04-07

Company data provided by crunchbase