Magna International · 15 hours ago
Customer Quality Engineer
Holly, MI
Full-time
Onsite
Senior Level
5+ years expMagna International is a leading supplier in the automotive industry, focusing on innovative electronic systems. The Customer Quality Engineer will act as the primary liaison between the division and customers, ensuring quality requirements are met and driving continuous improvement initiatives to enhance product quality and customer satisfaction.
AutomotiveIndustrial EngineeringManufacturing
Responsibilities
Act as the primary point of contact to efficiently manage customer concerns, ensuring issues are addressed promptly and effectively to maintain strong customer relationships
Lead initiatives to maintain and continually improve the division’s quality management system, aligning with IATF 16949, VDA 6.1/6.5, and customer-specific requirements (CSR)
Facilitate customer-specific activities such as audits, compliance reviews, and periodic performance assessments to demonstrate ongoing conformity and support continuous improvement
Drive cross-functional collaboration to proactively identify potential quality risks and implement preventative measures
Utilize advanced problem-solving methodologies to investigate root causes of manufacturing issues and implement corrective actions
Support the development of quality metrics and reporting systems to monitor trends, identify improvement opportunities, and ensure consistent customer satisfaction
Contribute to continuous improvement initiatives by providing expertise, feedback, and leadership in quality and process excellence
Assist in preparing the organization for future customer demands and evolving standards through training and process enhancements
Qualification
Required
Bachelor's degree and 5 years of quality experience, with a solid understanding of advanced quality engineering practices, principles, and processes
Minimum 3-5 years of experience in automotive electronics manufacturing
Experience with customer portal management, scorecard analysis, and concern resolution workflows
Ability to lead and manage several large and complex projects simultaneously, with demonstrated motivational and leadership skills
Strong communication skills to collaborate effectively with internal teams, customers, and suppliers at all levels
Proven ability to research, recommend, and oversee implementation of new products, materials, and processes, with clear presentation of information
Prior experience with VDA 6.1/6.5 and/or IATF 16949 standards, including compliance and audit support
Knowledge of AIAG core tools, Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Geometric Dimensioning & Tolerancing (GD&T), flow diagrams, FMEA's, control plans, statistics, and fixture development
Experience utilizing root cause analysis tools such as 8D, Shainin, 5-Phase, and Six Sigma methodologies
Ability to troubleshoot manufacturing issues in fast-paced environments, multi-task, and prioritize effectively
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project)
Strong problem-solving skills and a proactive approach to resolving customer concerns
Company
Magna International
Magna International is a mobility tech company and auto supplier that engages in body exteriors, structures, power, vision, and seating.
10001+ employees
H1B Sponsorship
Magna International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.79B2025-05-14Post Ipo Debt· $1.04B
2024-05-27Post Ipo Debt· $330.18M
2024-03-05Post Ipo Debt· $400M
Leadership Team
Philip Fracassa
EVP & Chief Financial Officer
Jorg Meinrich
Purchasing Director
Recent News
2025-12-13
Magna International Inc.
2025-11-21
Company data provided by crunchbase