Informa · 10 hours ago
Business Analyst
Irving, TX
Full-time
Hybrid
Mid Level
3+ years expInforma is an international business that connects specialists with knowledge, providing a supportive community for its employees. The Business Analyst in the Customer Technology team will analyze and develop content and media technology strategies, collaborating with various stakeholders to enhance operational efficiency and deliver business value.
B2BBusiness IntelligenceEventsInformation ServicesLead GenerationMarketingPublishing
Responsibilities
Consult with stakeholders, product managers, technologists and end-users to define product, business, financial, operational requirements and system goals
Participate in design sessions to document new functionality and systems
Work hand-in-hand with team members to transform platform product strategy into actionable technical requirements and realistic timelines
Facilitate communication between product development teams, program managers, and other stakeholders. Ensure alignment on goals, timelines, and deliverables
Proactively identify risks and challenges related to your area of product and program initiatives. Work with project management, team members and stakeholders to develop mitigation strategies
Analyze current systems and products, producing functionality gap documentation, detailed user acceptance criteria and related test cases
Assist in the development and maintenance of product roadmaps and program plans. Provide insights to help prioritize features and initiatives
Translate business requirements into clear and actionable user stories. Collaborate with development teams to ensure a shared understanding of feature specifications
Partner with Solutions Architects, Product Managers, and other key leadership to document and design new and existing solutions
Analyze data related to product performance, program metrics, and customer feedback. Create insightful reports to support decision-making
Contribute to testing plans and participate in quality assurance activities to ensure that products and programs meet requirements
Perform cost-benefit and return on investment analyses for proposed systems to support management in making implementation decisions
Qualification
Required
3+ years of experience as a Business Analyst or a similar role
Strong verbal and written language communication skills
Proven track record of analyzing complex technology platforms
Excellent problem-solving skills and the ability to work effectively under pressure
Exceptional interpersonal and communication skills with a proven ability to navigate complex organizational structures and drive changes
Expertise in business analysis tools such as Visio or equivalent, Jira, Microsoft Excel, and familiarity with data visualization tools such as Tableau or MS Power BI is a plus
Knowledge in business analysis techniques such as MoSCoW, SWOT, etc
A Bachelor's degree in Business Administration, Computer Science, Information Systems or a related field is desirable, but not required
Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are advantageous
Benefits
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
Company
Informa
Informa is a business intelligence, academic publishing, knowledge, and events group.
10001+ employees
H1B Sponsorship
Informa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-05-30IPO
Leadership Team
Andrew Mullins
CEO Informa Connect Division
Patrick Martell
COO
Recent News
2025-12-24
Company data provided by crunchbase