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Financial Aid Advisor jobs in United States
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Bryant & Stratton College · 6 hours ago

Financial Aid Advisor

Bryant & Stratton College is a career-focused, private, nonprofit college that emphasizes a student-centered approach. The Financial Aid Advisor role involves providing financial aid services to students, advising them on eligibility and application procedures, and ensuring compliance with federal and state guidelines.
EdTechHigher EducationTraining

Responsibilities

Provide a high level of financial aid services to prospective and currently enrolled students by being available to accept inbound telephone calls and by responding to emails
Display excellent customer service skills in every student interaction
Provide financial aid advisement to students and families regarding financial aid eligibility, types of student aid, application procedures, student budget development, debt management and other consumer information as it relates to student aid and the College
Collects and processes incoming financial aid documents
Reviews documentation and information in Banner, CPS, COD, and NSLDS for accuracy and completeness
Corrects or returns incomplete documentation to students in a timely manner
Distributes documents to appropriate inter-office staff
Creates an award letter based on accurate information from the ISIR, government websites, and internal information and processes
Notes status accurately in internal tracking CRM systems
Enters data into Banner
Tracks and monitors student award letter to ensure funds are accurately disbursed and in a timely manner
Monitors student’s progress in terms of submitting required financial documents, and other state and federal forms
Ensures file is accurate and complete according to verification standards
Follows up on all items preventing or delaying the awarding process to ensure student’s financial aid file is complete and ready to be originated and disbursed at or before the end of the semester
Contacts internal and external departments through phone and email as necessary
Counsels prospective students and/or parents regarding financial aid, includes review of financial aid package
Assists students through telephone or email, researching answers to questions, or obtaining appropriate solutions to problems or concerns posed by students
Maintains availability to serve students through peak contact times
Adheres to all Federal and State financial aid guidelines
Must satisfy all federal financial aid requirements so that student aid is accurately disbursed
Maintains confidential information per FERPA regulations
Maintains accuracy of student records and notifies his/her manager of conflicting information, missing documentation, and changes effecting student’s aid eligibility

Qualification

Bachelor's degreeFinancial aid knowledgeInternet SavvyMicrosoft OfficeCustomer serviceOrganizational skillsCommunication skills

Required

Bachelor's degree required and must not be in default of a federal student loan
Internet Savvy with multiple browsers
Familiar with Microsoft Office products
Ability to work some overtime

Benefits

Medical/dental/vision insurance
Generous paid time off
401(k)
Company-paid college tuition for associates and their families

Company

Bryant & Stratton College

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Unlock your potential at Bryant & Stratton College: A career-focused, private, nonprofit college built differently to serve the needs of students, alumni, employers, and the community.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Parthenon Capital Partners
2008-05-02Private Equity

Leadership Team

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Laura Voelkl
Vice President of Academic Affairs
Company data provided by crunchbase