University of Baltimore · 11 hours ago
Division Operations Specialist, Student Success and Support Services
Baltimore, MD
Full-time
Hybrid
Mid Level
$52K/yr - $60K/yr
4+ years expThe University of Baltimore is seeking a Division Operations Specialist to support the Division of Student Success & Support Services. This role involves coordinating logistics, resource planning, and financial transactions while managing office operations and supervising student staff.
Higher Education
Responsibilities
Provide transactional support for division financials including, but not limited to entry of requisitions, purchasing through the procurement-card program and related reconciliation, coordination of division travel approvals, purchases (using the travel card), reimbursements, and initiation of voucher payments and inter-departmental billing activities on behalf of the division
Serve as the primary contract coordinator for all division student assistant, federal work-study (FWS), and contingent contracts. Assist with divisional recruitment, training, and hiring of student staff
Manage the daily operations of the office of the VP, which includes the VP, the Dean of Students, the Assistant Dean of Students, the division Business Manager, and the Director of Student Success & Retention. Manage divisional email accounts and shared phone lines, triage and respond to or forward messages as appropriate
Recruit, hire, train, and directly supervise student office staff. Coordinate team building and development opportunities for student staff across the division. Coordinate work by assigning tasks and ensuring that work is completed in a timely manner, delegating duties when appropriate
Assume responsibility for special projects that arise within the SSSS division, as requested, providing project-based assistance to the VP and VP’s team. Responsible for leading the project by planning, assessing and delegating resources, setting and achieving timelines and goals
Working with the SSSS executive leadership team and department heads, manages assigned logistics and planning elements for large scale events within the division and events that involve collaboration with other UBalt divisions
Qualification
Required
Bachelor's degree
4 years of experience with program and service delivery, management of office operations, event planning, and/or project management, preferably within a higher education or non-profit setting
Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience
General knowledge of student-facing programs and services within higher education
General knowledge of student involvement/activity programs
Knowledge of student employment, including hiring, training, and evaluating student staff
Excellent computer skills, including MS Office, Zoom, web-based management software programs, and database programs
Expert-level communication skills: highly effective with oral, written, electronic and interpersonal communication; attention to detail
Proven ability to interact with diverse internal and external constituencies in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient with a high level of professionalism and confidentiality
Proven ability to manage detail-laden work
Must be discrete, able to exercise sound judgment, and have proven track record of handling highly sensitive and confidential information
Must be able to work independently with minimal supervision and be able to take initiative to problem solve
Must be able to exercise sound judgement in decision making, apply standards, and extrapolate when limited standardization exists
Ability to successfully navigate and leverage UBalt resources and support
Demonstrated commitment and ability to work with individuals from diverse backgrounds
Ability to collaborate with a wide variety of internal and external constituencies in support of student success
Preferred
Master's degree
5 or more years' experience in a combination of the above areas, including at least one year of experience supporting key administrator
General knowledge of budget management and event/program planning in a university, government or non-profit setting
Experience/familiarity with PeopleSoft and/or Workday software
Experience within the Student Affairs field/profession and operational assessment
Benefits
Health, life, prescription, and dental plans
Tuition remission benefits
Paid leave (14 days of annual, 15 days of sick, 3 days personal, and 14-15 holidays)
Pension plan with employer contributions
Eligible for overtime
Company
University of Baltimore
University of Baltimore is a school in Baltimore.
201-500 employees
H1B Sponsorship
University of Baltimore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (4)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Chris Breeden
Chief Information Security Officer (CISO)
Mason Paris
Associate Vice President of Technology: Deputy CIO
Recent News
2025-08-28
Company data provided by crunchbase