SolomonEdwards · 9 hours ago
Employee Benefits Account Manager, Middle Market
SolomonEdwards is seeking an experienced Employee Benefits Account Manager for the Middle Market to join their team. This remote role involves managing a book of business consisting of 20-30 accounts, focusing on client retention and the renewal process while leading a team of junior analysts.
Responsibilities
Individual would manage a book of business comprised of clients that are located both locally and nationally that are mostly fully insured, but may include some self-insured clients
Resolve the most complex customer service problems directly
Responsible for acting as the primary contact between clients and insurance carriers and retaining clients through customer service which includes open and clear communication channels with clients, producers and internal partners
Ensure accurate and timely responses occur between all parties
Maintain quality control of team renewal expirations to avoid any lapse in coverage. Ensure team members are addressing renewals in a timely manner and leveraging external vendors and partners
Prepare, or coordinate, renewals and RFPs, summarize vendor responses, spreadsheet proposal results, and develop the client presentations
Responsible for the marketing process which includes obtaining client census and quotes, preparing and submitting bid specifications and evaluating the results in preparing recommendations for client
Build relationships with employer/group clients (not individual members) and serve as the primary point of contact for overall and day-to-day service delivery
Represent client internally and coordinate with other functions to implement client systems, complete projects, and address ongoing service needs
Take lead on designated renewals; prepare renewal information
Oversee new client set-up, renewals, and open enrollment meetings
Discuss with clients applicable legislation and market trends
Educate, advises and aid clients on all Compliance topics including, but not limited to, ERISA, COBRA, FMLA, 5500s and Health Care Reform
Qualification
Required
Life, Accident, and Health Insurance License
Bachelor's Degree (strongly preferred)
Experience managing a book of business
Open enrollment and renewal experience
Strong Excel experience
Company
SolomonEdwards
SolomonEdwards is a business consulting firm that offers financial, operational, and technology consulting services and operations support.
Funding
Current Stage
Late StageTotal Funding
$3.2MKey Investors
Argosy Partners,NewSpring
2005-01-20Series Unknown· $3.2M
Recent News
Business Wire
2025-12-02
Research and Markets
2025-09-02
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