Concero · 3 days ago
Support Technician Level II
Greater Phoenix Area
Contract
Onsite
Senior Level
5+ years expConcero is hiring a Support Technician Level II or higher experience. The role requires strong technical skills and the ability to manage support requests effectively while providing excellent customer service.
RecruitingStaffing Agency
Hiring Manager
Megan Dickey
Responsibilities
Strong understanding of computer hardware, software, and networking
5+ years of previous support desk experience required
Experience with Active Directory and Exchange
Ability to take ownership of support requests and follow through to completion
Excellent analytical and problem-solving skills
Strong verbal and written communication skills
Ability to interact professionally with users and provide excellent customer service
Ability to document technical issues and solutions accurately
Experience diagnosing and resolving technical issues
Qualification
Required
Strong understanding of computer hardware, software, and networking
5+ years of previous support desk experience required
Experience with Active Directory and Exchange
Ability to take ownership of support requests and follow through to completion
Excellent analytical and problem-solving skills
Strong verbal and written communication skills
Ability to interact professionally with users and provide excellent customer service
Ability to document technical issues and solutions accurately
Experience diagnosing and resolving technical issues
Company
Concero
Concero is a recruitment firm based focusing on the following sectors information technology, engineering, industrial, finance & accounting.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steven Calicutt, MBA
Consulting Chief Information Security Officer (CISO)
Company data provided by crunchbase