Isuzu North America · 11 hours ago
Quality Management Systems Engineer
Piedmont, SC
Full-time
Onsite
Senior Level
7+ years expIsuzu North America is focused on ensuring the quality and compliance of their medium-duty commercial vehicles. The Quality Engineer will oversee the Quality Management System, drive continuous improvement initiatives, and ensure robust quality processes throughout the vehicle lifecycle.
AutomotiveManufacturingWeb Design
Responsibilities
Lead quality planning and execution for new vehicle programs (from concept/design to full production), ensuring robust launch quality and production stability
Participate in and lead APQP processes including PFMEA, control plans, process flow diagrams, capability studies, and design reviews
Define, deploy, and maintain control plans, inspection plans, gaging strategies, test methods, and measurement systems (MSA)
Conduct root cause analysis and corrective & preventive action (8D, Shainin/RedX, 5 Whys, Ishikawa/fishbone) for internal, supplier, and field quality issues
Monitor key quality metrics (PPM, scrap, rework, warranty, field returns) and drive improvement initiatives to meet performance targets
Serve as the quality liaison across design, manufacturing, test, logistics, purchasing, service, and field support teams
Conduct and support internal audits (e.g., ISO 9001) and maintain quality system compliance
Participate in model changes, design changes, stage reviews, and change control processes with a focus on risk mitigation
Lead or support failure analysis, validation trials, and corrective testing activities
Drive continuous improvement (kaizen, lean, Six Sigma) to improve defect prevention, reduce variation, and optimize quality processes
Mentor junior engineers and manufacturing staff on quality tools, problem-solving, and best practices
Interface with customers or regulatory bodies as needed to address complaints, field issues, or product investigations
Prepare and present quality dashboards and reports to management, highlighting trends, risks, and key actions
Support field investigations or product troubleshooting in customer environments
Stay current on industry best practices, evolving standards, and new quality tools or technologies
Perform other duties as assigned to support company and department goals
Develop, implement, and maintain the plant Quality Management System in accordance with ISO 9001. Ensure quality system readiness for pre-production, SOP, and mass production milestones
Ensure QMS documentation (policies, procedures, work instructions, records) is controlled, current, and effectively deployed
Plan, conduct, and report internal system audits, process audits, and layered process audits (LPA) and support external audits as needed (certification bodies, corporate audits)
Support deployment of core quality tools (PFMEA, Control Plans, MSA, SPC) from a system and governance perspective
Qualification
Required
Bachelor's degree in Mechanical, Electrical, Industrial, Automotive, or Manufacturing Engineering (or related technical field)
7+ years of progressive quality engineering experience in an automotive, commercial vehicle, or manufacturing environment
Proven experience with inspection systems, quality auditing, defect tracking, root cause analysis, preventive/corrective action processes, KPI analysis, and continuous improvement initiatives
Demonstrated application of quality methodologies such as APQP, PPAP, PFMEA, MSA, SPC
Experience interfacing with OEM or Tier 1 suppliers and customers to resolve quality issues and drive improvement
Strong analytical mindset with ability to interpret quality data, read blueprints, and apply GD&T principles
ISO 9001 or IATF 16949 knowledge; prior audit experience required
Strong command of APQP, PPAP, FMEA, MSA, and SPC methodologies
Proficiency in structured root-cause tools (e.g., 8D, Shainin/Red X, PDCA, 5 Whys)
Familiarity with vehicle structures, manufacturing processes, and inspection systems across gas, diesel, and EV platforms
Skilled in using Power BI, Minitab, Excel, Word, and PowerPoint for data analysis and reporting
Strong communication, documentation, and cross-functional collaboration
Ability to lead corrective action follow-up and support training of quality best practices
Demonstrated analytical problem-solving in fast-paced environments
Knowledge of safety and environmental practices in manufacturing
Attention to detail, follow-through, and influence without authority
Preferred
Familiarity with vehicle systems such as chassis, powertrain, electrical, and body structure preferred
Prior experience supporting product launch, new model introduction, and cross-functional reviews is a plus
Experience with commercial truck assembly and electric vehicle systems (battery, HV, inverter, motor)
Certifications: ASQ CQE, Six Sigma Green/Black Belt, Shainin Journeyman or equivalent
Experience in warranty analysis, field quality resolution, or customer complaint management
Exposure to Industry 4.0 tools, digital quality systems, or automated inspection technology
Background in OEM or Tier 1 manufacturing environments with audit readiness experience
ISO 9001 Internal Auditor certification
Experience setting up and maintaining a QMS for greenfield plants
Company
Isuzu North America
Isuzu is the global leader in commercial vehicles and diesel engines.
201-500 employees
H1B Sponsorship
Isuzu North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
George Wallis
Isuzu Head of Marketing
Recent News
2025-11-14
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