Ivy Tech Community College · 18 hours ago
Assistant Director of Advising Operations, Retention, and Data Integrity
East Chicago, IN
Full-time
Onsite
Entry, Mid Level
$45K/yr - $52K/yr
2+ years expIvy Tech Community College is seeking an Assistant Director of Advising Operations, Retention, and Data Integrity to provide operational leadership for academic advising and retention initiatives. This role involves collaborating with various departments to ensure effective advising practices and data integrity to promote student success.
Higher EducationUniversities
Responsibilities
Lead monitoring, auditing, and maintenance of advising data across all student success systems. Ensure accurate advisor assignments, clean data structures, standardized note entry, and timely documentation to support institutional decision‑making
Develop and manage processes to ensure all enrolled students have an assigned advisor, including routine audits, exception reporting, and coordination of batch assignment
Establish and enforce advising data standards. Provide training, quality checks, and ongoing support to advisors to ensure consistent and compliant data entry
Collaborate with the Director of Advising & Retention to develop, document, and maintain Standard Operating Procedures (SOPs) that define consistent advising workflows, data-entry expectations, communication protocols, and caseload management standards across all academic advising units
Partner with Academic Affairs leadership to develop and maintain Memorandums of Understanding (MOUs) with academic units in which faculty advisors play a role, outlining expectations for advisor assignment accuracy, documentation standards, communication flow, and ongoing quality assurance
Work closely with Academic Affairs leadership, including deans and department chairs, to align advising processes with curricular structures, ensure accurate student–advisor assignment, and promote shared accountability for student persistence and success
Assist with implementation of retention strategies, outreach campaigns, and student success initiatives
Collaborate with admissions, apprenticeships, Career Link, financial aid, registrar, academic schools, and student affairs to support student persistence
Support training, onboarding, and mentoring of advising staff
Help plan and support student engagement and retention-focused events
Other duties as logically assigned with this position
Qualification
Required
Bachelor's degree in a related field
Minimum of two (2) years of professional experience in academic advising, student success, retention, or a related higher education role
Demonstrated experience with student information systems (e.g., Banner), CRM or advising platforms (e.g., EAB Navigate, Starfish, Salesforce), and the ability to run queries, perform data audits, and interpret system reports
Knowledge of advising practices and student success strategies
Experience using student information systems and advising tools
Strong communication, organizational, and collaboration skills
Preferred
Master's degree with coursework in data analytics, information systems, research methods, or educational measurement
Experience using reporting tools (e.g., Tableau, Excel advanced functions) to develop dashboards, monitor caseload accuracy, and support strategic decision‑making
Lead, coordinator, or supervisory experience
Experience with early alert, probation/SAP, or re-engagement initiatives
Familiarity with NACADA advising practices
Experience supporting or training faculty advisors on data‑entry expectations, system use, or caseload management
Benefits
No waiting period to enroll in benefits.
Employer contribution to retirement plan.
Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, Short and Long-Term Disability Insurance, identity theft protection, accidental injury and illness, and more!
Paid time off: vacation, sick, volunteer, bereavement.
Paid holidays: 9 days plus winter break between December 25th and January 1st.
Free tuition at any Ivy Tech location for employee, spouse, and qualifying dependents.
Full time employees qualify for tuition assistance for higher education opportunities.
Professional Development opportunities.
Company
Ivy Tech Community College
Ivy Tech Community College of Indiana is a school.
5001-10000 employees
H1B Sponsorship
Ivy Tech Community College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (6)
2022 (11)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$29.34MKey Investors
Lowe's FoundationLilly EndowmentIndiana Economic Development Association,The Duke Energy Foundation
2025-07-18Grant
2024-12-05Grant· $21.9M
2023-06-15Grant
Leadership Team
Martin Pollio
President
Recent News
Inside INdiana Business
2025-11-21
Chicago Tribune
2025-11-04
Company data provided by crunchbase