Universal Group Inc. · 20 hours ago
Senior Technical & Functional Analyst
Brooklyn, NY
Full-time
Onsite
Senior Level, Lead/Staff
$90/hr - $90/hr
10+ years expUNIVERSAL Technologies is seeking a Senior Technical & Functional Analyst to support a high-priority, agency-wide initiative focused on reducing payment error rates and strengthening program integrity. The role involves bridging business and technical teams to deliver AI-enabled, automated, and data-driven solutions that improve eligibility accuracy, case processing efficiency, compliance, and operational decision-making.
AutomotiveCommercialFinanceFinancial ServicesInsurance
Responsibilities
Lead workshops with business stakeholders to document business processes, pain points, user stories, functional specifications, and acceptance criteria
Perform feasibility analysis to identify opportunities for AI/ML, automation, decisioning, and workflow optimization
Develop process maps (BPMN), system flows, data lineage, and integration documentation
Translate business requirements into clear, actionable technical specifications, including APIs, data flows, validation rules, and AI/ML model inputs and outputs
Analyze existing applications, databases, integrations, and AWS cloud environments to inform solution design and implementation
Collaborate closely with architects, developers, data scientists, engineers, and vendors to ensure accurate interpretation of requirements and solution intent
Define data needs, metrics, business rules, validation logic, and AI/ML model behavior in partnership with data science and engineering teams
Lead and support AI pilots and POCs, including success criteria definition, outcome tracking, and lessons-learned documentation
Conduct root-cause analysis and recommend improvements to accuracy, efficiency, compliance, and user experience
Support dashboards, KPIs, analytics, and reporting for operational and executive leadership
Support User Acceptance Testing (UAT), traceability, defect triage, and business sign-offs
Partner with QA teams to ensure robust testing coverage across standard and edge-case scenarios, including AI-driven solutions
Produce regular status updates, technical documentation, and executive-level summaries
Support training, SOP updates, knowledge transfer, and production rollouts
Qualification
Required
Minimum 10 years of experience performing functional and technical analysis across enterprise applications and data-driven solutions
Minimum 10 years of experience preparing and maintaining BRDs, FSDs, user stories, workflow diagrams, and system documentation
Minimum 7 years of experience analyzing structured and unstructured data to support operational and business decision-making
Minimum 7 years of hands-on experience writing complex SQL, optimizing queries, and working with enterprise RDBMS platforms such as SQL Server, Oracle, or PostgreSQL
Minimum 5 years of experience working with enterprise data warehouses, ETL/ELT processes, and data modeling
Minimum 5 years of experience applying statistical and machine learning techniques to real-world datasets, including model validation and iteration
Minimum 5 years of experience with AI/ML concepts, automation frameworks, and data fundamentals
Minimum 5 years of experience using data and analytics libraries (e.g., Python, pandas) and exposure to CI/CD, MLOps, or automation practices
Minimum 5 years of experience evaluating AI tools, platforms, or vendors and making solution or architecture recommendations
Minimum 7 years of experience leading or overseeing pilots and proofs of concept (POCs), defining success metrics, and contributing to scale-up or roadmap planning
Strong communication skills with the ability to engage business stakeholders, technical teams, and executive leadership
Preferred
Active LinkedIn preferred
Advanced degree in a technology-related field such as Computer Science or Information Technology
Minimum of ten (10) years of executive-level experience providing technology leadership
Experience in senior technology leadership, including oversight of enterprise IT operations and engineering teams
Deep knowledge of enterprise architecture, infrastructure, and cloud platforms (AWS, Azure, and/or Google Cloud Platform)
Strong strategic planning, budgeting, and financial management
Experience managing vendors, consultants, and external technology partners
Success in talent acquisition, workforce development, and organizational growth
Benefits
Engagement on mission-critical, high-visibility government initiatives
Collaborative environment with experienced technical and business professionals
Exposure to AI, automation, and advanced analytics solutions
Commitment to professional growth and continuous learning
Company
Universal Group Inc.
Universal offers a wide range of insurance products and services, as well as financing and investment options.
501-1000 employees
H1B Sponsorship
Universal Group Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (1)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Eddie Mauro
President - CEO
Trevor Jonga
Chief Executive Officer
Recent News
2025-07-28
2025-07-24
The Express Tribune
2025-07-22
Company data provided by crunchbase