VLS Systems Inc · 1 day ago
Must be VA Resident || Help Desk Analyst
Chesterfield County, VA
Contract
Onsite
Senior Level, Lead/Staff
8+ years expVLS Systems Inc is seeking a Help Desk Analyst to support their job applicant background check program. The role involves interacting with employers to set up and maintain accounts, ensuring they are qualified for the Agency's services while performing other related duties.
CRMInformation TechnologyMobileRoboticsSoftware
No H1B
Hiring Manager
Kris Nanda
Responsibilities
Support Agency’s new job applicant background check and employment background check program
Interact with employers by email, telephone and other means to set up and maintain employer accounts
Determine if an employer is qualified to have a Agency account
Set up the account
Establish account users
Assist with getting users access to the employer ePortal
Update account information and user information
Perform other duties as assigned
Qualification
Required
Advanced computer skills are required that aligns with the Job Description - Required 8 Years
Ability to multitask and to determine root cause of problems and implement solutions - Required 8 Years
Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions - Required 8 Years
Customer relations skills - Required 8 Years
Good verbal and written communication skills - Required 8 Years
Proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) - Required 8 Years
Company
VLS Systems Inc
VLS Systems is an information technology company that provides system integration and custom software development services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase