JPMorganChase · 23 hours ago
Senior Product Associate - Analyst, Small and Mid-sized Business Payments
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid, Senior Level
$100K/yr - $150K/yr
3+ years expJPMorganChase is a leading financial services firm, and they are seeking a Senior Product Associate in the Small and Mid-sized Business Payments team. This role involves managing the end-to-end product life cycle for payments products, leveraging user research and customer feedback to innovate and improve offerings, while collaborating with various teams to ensure successful product development and implementation.
Asset ManagementBankingFinancial Services
Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery – less priority
Considers and plans for upstream and downstream implications and impact across the system of new product features on the overall product experience
Writes the requirements, epics, and user stories to support product development, in coordination with the Product Manager, UX /CX designers, architects and engineering partners
Collaborate with Agility Leads/scrum master to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
Conduct pre-release reviews and support the QA function including regression testing and use case coverage. Participate in production ready go/no-go release decision and Production validation testing
Work closely with Product Manager, developers, operations, and production support teams to research and resolve issues or defects that impact the customer experience
Qualification
Required
3+ years of experience or equivalent expertise in Agile product management, business analysis, or a relevant experience area
Proficient knowledge and experience in the product development life cycle, including discovery, requirements definition, writing stories with clearly defining the 'definition of done', listing use cases with clear acceptance criteria and related technical details as needed
Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and leadership
Self-starter with strong problem-solving skills, attention to detail, and ability to analyze complex business processes
Understanding of development processes, application integration, database usage, and AWS microservices (e.g., Kafka, APIs)
Proficient with JIRA, Microsoft Office tools, and Confluence
Preferred
Experience working in financial services, retail banking, or payments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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