IVX Health · 4 hours ago
Practice Manager
Jacksonville, FL
Full-time
Onsite
Mid, Senior Level
3+ years expIVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions. They are seeking a dynamic Practice Manager to oversee infusion centers in the Jacksonville market, leading both clinical and administrative teams to ensure operational excellence and an exceptional patient experience.
Health CareMedicalTherapeutics
Responsibilities
Lead Multi-Center Operations Oversee day-to-day operations across assigned centers, serving as the on-site and on-call resource for clinical and administrative escalations
Manage and Coach High-Performing Teams Directly supervise both clinical and non-clinical staff, including hiring, scheduling, payroll, PTO management, and performance development
Ensure Operational Excellence at the Front Desk Drive success in pre-visit verification, patient onboarding, scheduling and retention, and accurate EMR documentation in partnership with front desk staff
Partner to Drive Revenue and Quality Outcomes Collaborate with clinical teams, regional leadership, and centralized departments (revenue cycle, pharmacy, etc.) to ensure clean workflows and efficient, reimbursable care
Support P&L Execution Own center-level business performance metrics and collaborate with the Regional Operations Director and VP to hit financial goals
Strengthen Community and Vendor Relationships Serve as the primary liaison for non-referring vendor relationships, including supervising physicians, community groups, and strategic drug partners
Champion a Culture of Accountability and Growth Reinforce IVX’s values and standards by fostering a culture of operational rigor, continuous improvement, and collaborative leadership
Drive Growth in Patient Volume Strategize alongside Business Development Managers to support referral relationships and market expansion efforts
Qualification
Required
3+ years of leadership experience in a healthcare, outpatient, or multi-site operational setting
Proven success managing both clinical and administrative teams
Strong financial and operational acumen, with the ability to manage budgets, productivity, and performance metrics
Excellent communication skills, with the ability to build trust across diverse teams
Solutions-focused mindset with the ability to troubleshoot, resolve conflicts, and implement improvements
High emotional intelligence, professionalism, and the ability to lead with empathy and decisiveness
Preferred
Experience in healthcare front desk operations, patient access, or revenue cycle
Bachelor's degree in healthcare administration, business, nursing, or related field
Benefits
Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan – Secure your future with a competitive company match.
Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance – Financial protection for you and your loved ones.
Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
Continuing Education – Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus – Earn rewards for helping us find top talent.
Company
IVX Health
IVX Health is a provider of infusion and injection therapy for those with complex chronic conditions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$136.31MKey Investors
Great Hill PartnersHealth Velocity Capital,McKesson VenturesMcKesson Ventures
2021-09-21Series F· $100M
2019-08-05Series C· $22.5M
2017-10-31Series B· $13.5M
Leadership Team
Doug Ghertner
Chief Executive Officer
William Seibels
President & Chief Financial Officer
Recent News
2025-01-09
Company data provided by crunchbase