HRUCKUS · 4 hours ago
Senior Technical Analyst
Brooklyn, NY
Full-time
Onsite
Senior Level, Lead/Staff
$49/hr - $82/hr
10+ years expHRUCKUS is a Veteran-Owned management consulting firm seeking a Senior Technical Analyst for the NYC Department of Social Services. The role involves supporting the SNAP Payment Error Rate Reduction Project through technical analysis, collaboration with various teams, and the implementation of AI and advanced analytics to enhance operational decision-making and reduce payment inaccuracies.
Business DevelopmentIT ManagementManagement Consulting
Hiring Manager
Clinton Niñofranco
Responsibilities
Lead workshops with business stakeholders to document business processes, pain points, user stories, functional specifications, and acceptance criteria
Perform feasibility analysis to identify opportunities for AI/ML, automation, decisioning, and workflow optimization
Develop process maps (BPMN), system flows, data lineage, and integration documentation
Translate business requirements into clear, actionable technical specifications, including APIs, data flows, validation rules, and model inputs/outputs
Analyze existing applications, databases, integrations, and AWS cloud environments to inform solution design and implementation
Collaborate closely with architects, developers, data scientists, and engineers to ensure accurate interpretation of requirements and solution intent
Work with data science and engineering teams to define data needs, metrics, business rules, validation logic, and AI/ML model behavior
Lead and support AI pilots and POCs, including defining success metrics, tracking outcomes, and documenting lessons learned for scale-up
Conduct root cause analysis and recommend improvements to accuracy, efficiency, compliance, and user experience
Support dashboarding, analytics KPIs, and reporting for business and executive leadership
Support User Acceptance Testing (UAT), traceability, defect triage, and business sign-offs
Partner with QA teams to ensure robust testing coverage across multiple business and edge scenarios, especially for AI-driven solutions
Act as a liaison between business program areas, IT delivery teams, vendor partners, and technical SMEs to ensure alignment and clarity
Produce regular status updates, technical documentation, and executive-level summaries on progress and outcomes
Support training, SOP updates, knowledge transfer, and production rollouts
Qualification
Required
Minimum 10 years of experience in functional and technical analysis across enterprise applications and data-driven solutions
Minimum 5 years of strong understanding of AI/ML concepts, automation frameworks, and data fundamentals
Minimum 10 years of experience preparing BRDs, FSDs, user stories, workflow diagrams, and system documentation
Minimum 7 years of experience analyzing structured and unstructured data and interpreting results to support business decisions
Minimum 7 years of hands-on experience writing complex SQL, optimizing queries, and working with enterprise RDBMS platforms (e.g., SQL Server, Oracle, PostgreSQL)
Minimum 5 years of experience working with enterprise data warehouses, ETL/ELT processes, and data modeling
Minimum 5 years of experience applying statistics and ML techniques on real-world datasets, including model validation and iteration
Minimum 5 years of exposure with data libraries (e.g., Python, pandas) and exposure to CI/CD or MLOps practices
Minimum 5 years of experience evaluating AI tools, frameworks, or vendors and making solution or architecture recommendations
Minimum 7 years of experience leading or overseeing pilots/POCs, defining success metrics, and contributing to scale-up or roadmap planning
Bachelor's degree in a technology-related field, such as Computer Science or Information Technology
Company
HRUCKUS
Hruckus is a management consultancy that offers strategic sourcing, IT strategy, business case analysis and program management services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase