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IT Associate - Systems & Applications jobs in United States
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Safety Management Group · 1 day ago

IT Associate - Systems & Applications

Safety Management Group is a nationally recognized professional service organization that provides workplace safety consulting and training. They are seeking an IT Associate to support day-to-day IT operations, assist with application support, and contribute to IT project work while gaining hands-on experience across multiple IT areas.
ConsultingEducationInformation TechnologyManagement ConsultingPublic SafetyReal EstateStaffing AgencyTraining
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Responsibilities

Serve as the first point of contact for internal IT support requests. Assist users with account management, software installations, and basic troubleshooting
Coordinate with our third-party MSP/help desk to ensure timely resolution of technical issues
Support hardware and software deployments for new hires and existing employees, including mobile devices. Maintain acceptable inventory at SMG office to support our mobile workforce. Offboarding as needed
Manage MS365, SharePoint applications, MS Forms users, and other Microsoft PowerPlatform initiatives
Document common IT issues and resolutions to enhance self-service resources
Exposure to conducting quality assurance (QA) testing on our internal software application, ensuring features function as expected
Introduction to documenting software requirements in collaboration with development team
Learn and develop technical skills in areas such as network administration, cloud services, and cybersecurity
Assist the IT Director with projects related to IT strategy, system upgrades, and security improvements
Assist with Conference Room AV & technology support to ensure the best experience for SMG associates & visitors

Qualification

Microsoft SharePointMicrosoft Power PlatformMicrosoft 365QA testingIT systems understandingCustomer service skillsInterest in software developmentProblem-solving skillsCommunication skills

Required

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Experience with or strong interest in Microsoft SharePoint, Forms, and Power Platform
Strong problem-solving skills and a willingness to learn
Excellent communication and customer service skills
Basic understanding of IT systems, networking, and security concepts
Interest in software development, QA testing, and product management

Preferred

Experience with Microsoft 365, Azure, or other enterprise IT tools is a plus

Benefits

Medical
Dental
Vision
Flexible Spending
A 401 (k) with employer matching
Paid holidays
Life and Disability Insurance
Additional supplemental products

Company

Safety Management Group

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Safety Management Group is a construction company specializing in safety staffing and training services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
NMS Capital
2026-01-08Acquired
2021-01-12Private Equity

Leadership Team

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Erika Raje, SPHR, CDR
Talent Acquisition Partner
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Jessica Stewart
Global Facilities Devlopment HSE Partner at Eli Lilly
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Company data provided by crunchbase