Chase · 11 hours ago
Senior Product Associate - Analyst, Small and Mid-sized Business Payments
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid, Senior Level
$100K/yr - $150K/yr
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Senior Product Associate in the Small and Mid-sized Business Payments team, you will manage the end-to-end product life cycle for payments products, leveraging expertise in product development and optimization to create innovative solutions and improve existing offerings.
BankingFinancial Services
Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery – less priority
Considers and plans for upstream and downstream implications and impact across the system of new product features on the overall product experience
Writes the requirements, epics, and user stories to support product development, in coordination with the Product Manager, UX /CX designers, architects and engineering partners
Collaborate with Agility Leads/scrum master to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
Conduct pre-release reviews and support the QA function including regression testing and use case coverage. Participate in production ready go/no-go release decision and Production validation testing
Work closely with Product Manager, developers, operations, and production support teams to research and resolve issues or defects that impact the customer experience
Qualification
Required
3+ years of experience or equivalent expertise in Agile product management, business analysis, or a relevant experience area
Proficient knowledge and experience in the product development life cycle, including discovery, requirements definition, writing stories with clearly defining the 'definition of done', listing use cases with clear acceptance criteria and related technical details as needed
Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and leadership
Self-starter with strong problem-solving skills, attention to detail, and ability to analyze complex business processes
Understanding of development processes, application integration, database usage, and AWS microservices (e.g., Kafka, APIs)
Proficient with JIRA, Microsoft Office tools, and Confluence
Preferred
Experience working in financial services, retail banking, or payments
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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