athenahealth · 20 hours ago
Rejection and Denial Analysis Associate
Boston MA
Full-time
Onsite
Entry, Mid Level
$54K/yr - $92K/yr
3+ years expathenahealth is dedicated to creating a thriving ecosystem for accessible and sustainable healthcare. The RDA Associate will analyze claims data and conduct research to provide insights that enhance clean claim performance, working closely with stakeholders to implement improvements.
Enterprise SoftwareHealth CareInformation TechnologyMedical
Responsibilities
Utilizing athena’s data assets to deliver insights that promote the continuous improvement of network billing outcomes
Monitoring and reporting to stakeholders the drivers of key performance indicators (KPIs) of billing performance and areas of opportunity to drive improvement
Management of and execution against initiatives to research and improve specific areas of poor billing performance or drive process improvement
Researching the root cause of spikes and trends in negative billing outcomes and leveraging internal subject matter experts to identify and define the business requirements for actionable opportunities to improve billing performance
Ensure timely and effective implementation of billing solutions, coordinating efforts with stakeholders including collaborating on creative/alternative solutions to roadblocks
Analyze complex data sets, identifying trends and proactively developing solutions to globally felt customer issues
Qualification
Required
Bachelor's Degree required in a quantitative or technical discipline such as, economics, finance, computer science, business, or a similar quantitative field
3+ years of professional work experience, inclusive of 1+ years of data analytics
Experience leveraging data and data analysis techniques to deliver insights to stakeholders
Mastery of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
Ability to effectively synthesize data into digestible and actionable information
Must be highly motivated and able to work independently as well as part of an extended, cross-functional team
Excellent verbal and written communication skills
Passion for customer service, problem solving, and solution design
Ability to prioritize and to multi-task in a fast-paced environment, manage competing priorities and communicate potential conflicts to management
Capable of managing simultaneous projects with multiple stakeholders
Maintain a curiosity on how things work and a willingness to dive deeper
Ability to engage with external partners (payers / clearinghouses) to thoroughly understand complex billing issues
Preferred
Experience working directly in support of healthcare revenue cycle management a plus
Strong understanding of healthcare revenue cycle management as well as the various reimbursement models
Capable of utilizing Artificial Intelligence to aid research and analysis
Familiarity and comfort with web/software applications and a basic understanding of cloud-based SaaS
Benefits
Commuter support
Employee assistance programs
Tuition assistance
Employee resource groups
Collaborative workspaces
Flexibility
Events throughout the year, including book clubs, external speakers, and hackathons
Company
athenahealth
Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems.
5001-10000 employees
H1B Sponsorship
athenahealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (84)
2023 (61)
2022 (108)
2021 (84)
2020 (74)
Funding
Current Stage
Public CompanyTotal Funding
$40MKey Investors
Venrock
2021-11-22Acquired
2017-05-18Post Ipo Equity
2007-09-20IPO
Leadership Team
Eddie Ross
Vice President, Payer
Anil Patil
Executive Director Engineering
Recent News
2026-02-04
2026-01-19
Company data provided by crunchbase