N.C. Department of Information Technology · 11 hours ago
Project & Change Management Coordinator
Wake County, NC
Full-time
Hybrid
Mid Level
3+ years expThe N.C. State Board of Elections is responsible for overseeing elections administration and ensuring compliance with election laws. The Project & Change Management Coordinator will provide operational support for major software modernization initiatives, coordinating activities and facilitating communication among stakeholders to ensure project success.
Information Technology & Services
Responsibilities
Provide coordination and administrative support for complex software and technology projects from initiation through implementation
Assist project managers with planning, scheduling, tracking, and documenting project activities for SEIMS and Campaign Finance Software modernization efforts
Maintain project schedules, task lists, issue logs, risk registers, and action items
Coordinate meetings, prepare agendas, capture meeting notes, and track follow-up items
Monitor project deliverables and milestones to support on-time and on-scope execution
Support documentation of project requirements, decisions, and change requests
Assist with testing coordination, training preparation, and implementation readiness activities
Maintain organized project files and documentation in accordance with agency standards
Support development and execution of project communication plans
Facilitate clear, consistent communication between the State Board, county boards of elections, and vendors
Draft project updates, announcements, training notices, and guidance materials for internal and external stakeholders
Assist with coordinating stakeholder briefings, demonstrations, and feedback sessions
Track stakeholder questions, concerns, and feedback and ensure timely follow-up
Promote adoption of new systems, processes, and tools by supporting training and outreach efforts
Assist with tracking project budgets, expenditures, and forecasts
Maintain budget tracking spreadsheets and support basic financial analysis using Excel
Reconcile project invoices, purchase orders, and contract deliverables in coordination with project and fiscal staff
Support preparation of budget status updates for project leadership
Assist with documentation related to funding sources, including state and federal funds, as applicable
Assist with procurement-related activities, including documentation tracking and coordination with procurement staff
Support inventory management, fixed asset tracking, and surplus administration efforts, as assigned
Maintain records and documentation related to assets, equipment, and operational resources
Provide general administrative support to Business Operations team as needed
Support continuous improvement efforts by identifying opportunities to improve coordination and documentation
Qualification
Required
Bachelor's degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience
Strong written and verbal communication skills, with the ability to convey technical and non-technical information clearly
Ability to work effectively with diverse stakeholders, including state staff, county election officials, vendors, and leadership
Professional, customer-service–oriented communication style
Exceptional organizational skills with strong attention to detail
Ability to manage multiple tasks, deadlines, and priorities simultaneously
Experience supporting projects or initiatives with multiple stakeholders
Working knowledge of Microsoft Excel, including use of formulas, tracking tools, and basic data analysis
Comfort working with project documentation, tracking tools, and collaboration platforms
Ability to learn and adapt to new software systems and tools
Ability to support change management and promote adoption of new processes and systems
Flexibility to support evolving project and operational needs
Strong problem-solving skills and initiative
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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