Marsh McLennan · 3 hours ago
Oliver Wyman - Learning Delivery Specialist - Dallas/Chicago
Chicago - 155 Wacker
Full-time
Hybrid
Entry, Mid Level
$70K/yr - $100K/yr
2+ years expOliver Wyman, a business of Marsh McLennan, is seeking a Learning Delivery Specialist to join their Learning and Development team. This role is essential in organizing, delivering, and evaluating high-quality training programs designed to enhance the skills and capabilities of their diverse workforce.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Independently manage and drive the delivery of high-complexity programs
Develop and update run-of-show guides for both in-person and virtual programs
Serve as the Program Lead, ensuring expert delivery and smooth execution of programs
Collaborate effectively within the delivery pod to handle all program logistics from setup through completion, including:
Booking and setting up meeting rooms (in-person or via Zoom)
Researching, selecting, and booking hotels and restaurants
Arranging catering and preparing printed materials
Act as co-host and producer in virtual training sessions
Support onsite logistics and answer attendee questions, leveraging knowledge of content to assist faculty and address all program-related needs
Manage the budget for individual programs, ensuring financial adherence
Coordinating with other departments to ensure successful training program execution
Develop expertise and leverage a comprehensive technical toolkit, including LMS, LXP, event management software, survey tools, and virtual delivery platforms
Develop strong professional relationships with internal facilitators and external vendors to determine areas of expertise for core programs
Identify, confirm, and prepare faculty and facilitators for program delivery based on course content and participant profiles
Recruit appropriate facilitators based on course content and participant profiles
Organize and facilitate host briefings to provide facilitators with background on the program and relevant facilitation information, collaborating with other L&D team members as necessary
Act as a subject matter expert on designated learning programs, offering guidance to colleagues within the learning product portfolio
Evaluate participant feedback and recommend improvements to enhance future programs and processes
Share insights with the core content team derived from training experiences and participant evaluations
Identify and communicate key themes from programs to team members and relevant human capital functions for broader application
Develop a deep understanding of the learning program portfolio and its relevance to target populations, alongside a comprehensive awareness of the entire L&D curriculum
Collaborate effectively within multi-disciplinary teams, promoting a strong culture of teamwork
Identify and rectify inefficient processes, implementing necessary improvements
Proactively address challenges and share expertise with team members
Mentor and support colleagues in developing their program delivery skills
Work closely with other Human Capital functions (e.g., Talent Management, Recruiting) to provide support and enhance training initiatives
Represent the organization with professionalism and integrity, enhancing the L&D brand in the region
Qualification
Required
Bachelor's degree in Education, Human Resources, Business Administration, or a related field
2-4 years of experience in Learning and Development or a related field
Proven experience in program management and delivery, particularly in high-complexity training programs
Familiarity with Learning Management Systems (LMS), Learning Experience Platforms (LXP), event management software and virtual delivery tools
English fluency (spoken and written) required
Ability to travel (10 – 20%)
Strong organizational and project management skills
Ability to build professional relationships and network effectively
Strong attention to detail
Excellent written and verbal communication skills
Structured thinker and problem solver, always focused on continuous improvement
Ability to multi-task, prioritize, and manage time effectively
Collaborative team player and ability to work within a global team environment
Capable of thriving in a fast-paced, high-performing environment
Flexible attitude with a strong work ethic
Adaptable to diverse needs and environments, with a strong cultural awareness and an inclusive approach
Passionate about learning and development
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
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2025-11-21
2025-10-17
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