Universal Music Group · 7 hours ago
Audio Visual Engineer (AV)
Nashville, Tennessee
Full-time
Onsite
Mid, Senior Level
$88K/yr - $105K/yr
7+ years expUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. They are seeking an experienced AV Engineer to provide technical ownership and standardization for enterprise audiovisual environments across the organization.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Serve as the technical owner and engineer for UMG’s enterprise AV and unified collaboration environments
Assess current AV deployments and drive standardization of room types, technology stacks, configuration baselines, and operating models
Define and maintain AV standards, reference designs, and global build specifications for conference rooms, executive spaces, and specialty environments
Design and support modern collaboration platforms (e.g., Microsoft Teams Rooms, Zoom Rooms, or equivalent) including room compute, peripherals, control systems, and user experience standards
Develop and maintain AV documentation including standards, runbooks, configuration guides, and knowledgebase articles
Lead AV technology lifecycle management including hardware/software refresh planning, firmware strategy, and end-of-support remediation
Partner with Network and Cybersecurity teams to ensure AV solutions meet UMG security, privacy, and network segmentation standards (e.g., device hardening, access controls, and monitoring readiness)
Collaborate with Facilities, Workplace, Real Estate, and business stakeholders to plan and deliver AV-enabled projects, renovations, and new site buildouts
Review proposed AV solutions and designs to ensure quality, scalability, maintainability, and alignment with UMG technology standards
Provide technical leadership for vendor selection, integrator engagement, statement-of-work reviews, acceptance testing, and handover to operations
Serve as a high-tier escalation point for complex AV incidents, root cause analysis, and recurring issue remediation
Develop and deliver training for engineering, implementation, and operations teams on AV standards, tools, and support workflows
Support special events and critical business meetings as needed, ensuring reliable AV and collaboration experiences
Ensure compliance with incident, problem, and change management procedures and standards aligned to ITIL practices
Other tasks as deemed necessary or appropriate
Qualification
Required
AV/UC engineering expertise in enterprise environments
Strong knowledge of conferencing and collaboration ecosystems (room systems, peripherals, and control)
Experience with AV over IP concepts and media transport fundamentals; strong grasp of audio/video signal flow
Working knowledge of network fundamentals (VLANs, QoS, multicast basics) and how they impact AV/UC performance
Ability to define standards, build repeatable designs, and drive global consistency across environments
Experience with commissioning, acceptance testing, and operational handover processes
Vendor and integrator management skills; ability to review SOWs, designs, and test plans
Strong troubleshooting and root-cause analysis capabilities across hardware, software, and network-adjacent issues
Ability to mentor and guide engineers; comfortable presenting to technical and non-technical stakeholders
Excellent written, oral, and interpersonal communication skills
Fluent in English (written and oral)
Experienced IT/AV professional with 7+ years overall experience and a minimum of 3 years in an AV Engineering, or Unified Collaboration Engineering role
Proven experience designing and delivering standardized enterprise meeting room solutions at scale (multiple sites/regions)
Experience working with integrators and vendors to deliver projects from design through implementation and support transition
Experience producing customer-facing and executive-level presentations and documentation
Preferred
AVIXA CTS / CTS-D / CTS-I
Microsoft Teams Rooms (or equivalent UC platform certifications)
Crestron, Extron, Q-SYS, Biamp, or comparable manufacturer certifications
ITIL Foundation (helpful in operational environments)
Benefits
Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
Digital Music News
2026-02-04
Music Business Worldwide
2026-02-03
Company data provided by crunchbase