UF Information Technology (UFIT) · 20 hours ago
Staff Development & Training Coordinator
Gainesville, FL
Full-time
Onsite
Entry, Mid Level
$53K/yr - $58K/yr
2+ years expUF Information Technology (UFIT) is currently seeking a professional level Staff Development and Training Coordinator to join the UFIT Help Desk. The role involves developing and delivering training courses, coordinating hiring and training of student assistants, and providing limited end-user support.
Higher Education
No H1B
U.S. Citizen Only
Responsibilities
Develops and delivers training courses for the various positions at the UFIT Help
Works with Help Desk management to convert service insights into learning strategies
With the Help Desk Assistant Manager, coordinates hiring and training of student assistants
Provides limited end-user support via phone, email, and chat
Qualification
Required
Master's degree in an appropriate area; or a bachelor's degree in an appropriate area and two years of relevant experience
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s)
A Level 2 Criminal Background Screening is required
Preferred
Masters Degree in Education
Experience working in a high volume call center
Experience training entry level professionals
Benefits
Various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave.
Very competitive benefits package.
Company
UF Information Technology (UFIT)
UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities the opportunity to teach using HiPerGator.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase