WM India · 11 hours ago
Inside Sales Manager - Great Lakes Area
Plymouth, MI, United States
Full-time
Hybrid
Mid, Senior Level
3+ years expWM is North America’s largest comprehensive waste management environmental solutions provider, and they are seeking an Inside Sales Manager for the Great Lakes Area. The role involves managing the inside sales team, implementing sales strategies, and ensuring high levels of customer satisfaction.
Information Technology & Services
Responsibilities
Maintains and reinforces the corporate sales strategy and design with the Inside Sales Team
Establishes and maintains a high level of customer satisfaction on all sales transactions. Communicates to and works with the Market Area Sales Manager to help resolve unique customer issues
Supervises activities of the Inside Sales Department. Ensures team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity
Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions
Develops and executes ongoing training that provides both formal training and informal coaching sessions to all Inside Sales Representatives. Encourages feedback and is available to answer questions, provide direction and/or offer assistance when needed. Updates all Inside Sales Representative reference material as appropriate
Participates in training and coaching the Inside Sales staff
Assists in communicating and maintaining the Area’s pricing and service strategies
Sets up and maintains accurate customer records for all customer interactions. This includes prospect data, contracts, orders and service machine documentation
Works with the Area Sales Manager to develop and implement strategies to upsell and cross sell to customers via outbound calls
Communicates goals to Inside Sales Representatives. Arrange for proper training, if necessary, so Inside Sales Representatives may successfully meet expectations
Qualification
Required
Bachelor's Degree (accredited) or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relevant work experience
3 years of relevant work experience in business-to-business sales management
3 years plus 3-years in direct business-to-business sales (in addition to education experience)
Internal requirements include 3-years proven success in a Level 4-6 sales position
Preferred
Prior management and/or supervisory experience
Benefits
Medical
Dental
Vision
Life Insurance
Short Term Disability
Stock Purchase Plan
Company match on 401K
Paid Vacation
Holidays
Personal Days
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase