IonTuition · 1 day ago
Associate Network Engineer
IonTuition is seeking an Associate Network Engineer to support IT infrastructure and maintain the security and performance of their network and systems. The role involves troubleshooting Tier 1 issues, performing routine maintenance, and contributing to IT projects in a collaborative environment.
FinanceFinancial ExchangesFinancial Services
Responsibilities
Respond to and manage issues using the Jira ticketing system
Install, configure, and upgrade computers, laptops, and thin clients
Administer user access, including badge creation and deactivation
Perform system health checks and monitor infrastructure security
Assist with daily monitoring and vulnerability remediation
Support network administration tasks (adds, moves, changes)
Implement controls that enhance security and compliance
Participate in incident response, risk assessments, and business continuity testing
Assist in planning and executing IT projects
Document procedures and contribute to knowledge base articles
Help define and improve existing IT processes
Provide excellent support to internal users
Maintain a positive, solution-focused attitude
Qualification
Required
Strong desire to learn and grow in systems/network engineering
Ability to manage multiple tasks, prioritize effectively, and work independently
Analytical and problem-solving skills with attention to detail
Good written and verbal communication
Team-oriented with a proactive mindset
Familiarity with Windows and Linux operating systems
Basic knowledge of network fundamentals (e.g., firewalls, IP, DNS, DHCP)
Associate's or Bachelor's degree in information technology or a related field, or equivalent work experience
Preferred
1–2 years of experience in an IT support, helpdesk, or junior infrastructure role
Exposure to Microsoft Active Directory, Group Policy, and Office 365
Familiarity with virtualization platforms such as VMware
Experience with system monitoring tools (e.g., SolarWinds)
Knowledge of backup and recovery concepts (e.g., Avamar, Veeam)
Basic scripting or automation knowledge is a plus
Benefits
Medical Benefits through Cigna
Dental Benefits through DeltaDental
Vision Benefits through DeltaVision
Flexible Spending Account
Short and Long term disability
Life Insurance
401(k)