Softcom Systems Inc · 2 days ago
Adobe Journey Optimizer Multi Solution Architect
Phoenix, AZ
Contract
Hybrid
Senior LevelSoftcom Systems Inc is seeking an AJOD Multi Solution Architect specializing in Adobe Journey Optimizer. The role involves designing and implementing customer journeys, collaborating with cross-functional teams, and ensuring data privacy compliance.
Employee BenefitsRecruitingStaffing Agency
Hiring Manager
Bhanusha N
Responsibilities
Design and implement customer journeys using Adobe Journey Optimizer
Build and manage event driven journeys time based campaigns and real time personalization use cases
Collaborate with cross functional teams marketing data and engineering to translate business requirements into AJO workflows
Utilize AEP capabilities such as Real Time Customer Profile Segments Schemas XDM and Datasets to create journey conditions and triggers
Work with APIs Decisioning AJOD Module and Event Forwarding for real time data ingestion and outbound integrations
Design and test email templates push notifications and in app messages within AJO
Implement offer decisioning and personalized content blocks using AJO Offer Library
Perform unit testing UAT and AB testing within journeys to ensure optimal performance
Monitor journey performance trouble shoot issues and optimize for KPIs eg engagement conversion
Ensure governance and best practices around data privacy consent and compliance GDPR CCPA etc
Qualification
Required
Strong experience with Adobe Journey Optimizer AJO
Working knowledge of Adobe Experience Platform AEP especially Schemas XDM modeling Segment Builder RealTime Customer Profile RTCP Datasets and data ingestion
Familiarity with Customer Journey Analytics CJA and Adobe Offer Decisioning is a plus
Proficient in JavaScript JSON and RESTful API integration
Good understanding of data sources batch and streaming identity stitching and audience activation
Experience with Tag Management Tools Adobe Launch or Tealium is a plus
Design and implement customer journeys using Adobe Journey Optimizer
Build and manage event driven journeys time based campaigns and real time personalization use cases
Collaborate with cross functional teams marketing data and engineering to translate business requirements into AJO workflows
Utilize AEP capabilities such as Real Time Customer Profile Segments Schemas XDM and Datasets to create journey conditions and triggers
Work with APIs Decisioning AJOD Module and Event Forwarding for real time data ingestion and outbound integrations
Design and test email templates push notifications and in app messages within AJO
Implement offer decisioning and personalized content blocks using AJO Offer Library
Perform unit testing UAT and AB testing within journeys to ensure optimal performance
Monitor journey performance trouble shoot issues and optimize for KPIs eg engagement conversion
Ensure governance and best practices around data privacy consent and compliance GDPR CCPA etc
Preferred
Adobe Certified Expert Adobe Journey Optimizer Adobe Experience Platform
Experience with other Adobe tools like Adobe Campaign Marketo Eloqua Adobe Target or Adobe Analytics is a plus
Experience in industries such as Retail Telecom BFSI or Healthcare is a plus
Understanding of privacy regulations GDPR CCPA and consent frameworks
Company
Softcom Systems Inc
Softcom Systems Inc is headquartered in Princeton, NJ serving the US market for the last 20 years.
Founded in 1997
51-200 employees
H1B Sponsorship
Softcom Systems Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (31)
2023 (24)
2022 (44)
2021 (59)
2020 (68)
Funding
Current Stage
Growth StageLeadership Team
Mani Yalala
Chief Executive Officer
Jerry Thompson
Talent Engagement Partner (Business Development)
Company data provided by crunchbase