Stride · 12 hours ago
Project Management Officer
United States
Full-time
Remote
Mid Level
3+ years expStride is an employee engagement business that partners with global organizations to enhance employee experiences. They are looking for a Project Management Officer to support quality assurance, streamline processes, and formalize client success measurement within the Experience Partnership Team.
AnimationEventsGraphic Design
Responsibilities
Help develop and embed "What Good Looks Like at Stride" across all EPT programs
Audit and monitor adherence to delivery processes, templates, and tools, ensuring consistency and high standards across all teams and regions
Identify and address process inefficiencies to make our operations more scalable
Improve and maintain systems for information flow across projects (resourcing, budgets, timelines, updates)
Ensure that cross-functional teams (Experience, Finance, Creative, Operations) have the right visibility at the right time
Maintain centralised documentation and dashboards to support programme oversight
Formalise and manage the process for gathering and analysing client and project NPS
Share key findings from client success data to drive continuous improvement and strengthen client relationships
Support EPT leadership embed a client-centric mindset throughout the team
Collaborate with Experience Partners and Leads to embed reporting and governance processes
Liaise with Finance, Talent, and Creative to maintain alignment between project delivery, margin optimisation, and resourcing
Provide operational support for leadership reporting including margin reviews and OKR tracking
Qualification
Required
3+ years in project management, PMO, or operations support (agency, consulting, or professional services experience a plus)
A proven ability to build, document, and improve scalable workflows
Experience with project management tools (Asana, Monday.com, Smartsheet, or similar) and collaboration platforms (Google Workspace / G Suite)
Detail-oriented with excellent organisational skills and ability to manage multiple priorities
Strong communication skills, with the ability to work cross-functionally and translate complex information clearly
Preferred
Experience with quality assurance frameworks or client success measurement (e.g. NPS) is highly desirable
Background in events, creative production, or client services industries
Company
Stride
We’re an employee engagement business that partners with companies to create inspiring experiences and enable ongoing employee engagement to drive long-term organisational change.
11-50 employees
H1B Sponsorship
Stride has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (10)
2023 (11)
2022 (16)
2021 (15)
Funding
Current Stage
Early StageCompany data provided by crunchbase