ZenPoint Solutions LLC · 1 day ago
Program/Business Process Specialist
Washington, DC
Full-time
Onsite
Senior Level
5+ years expZenPoint Solutions LLC is a rapidly expanding Information Technology services company in the federal sector. They are seeking an Intermediate Program/Business Process Specialist to manage the planning, coordination, and execution of key operational projects for a federal law enforcement customer.
ConsultingIT ManagementProfessional Services
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Stephanie Moore
Responsibilities
Manage projects to include the planning, coordination, and execution phases
Oversee logistics by tracking and implementing an execution timeline of ongoing projects
Coordinate with field offices and other headquarters divisions/entities on project logistics
Maintain official records on project logistics
Oversee internal training requirements, internal meeting and staffing logistics
Create and maintain a transparent unit tracker for projects
Create and update SOPs for all necessary programs
Identify, create, and implement changes to enhance operational efficiencies
Assist with a cross-section of deliverables and taskings as determined by management
Conduct effective briefings and presentations to internal and external stakeholders, as appropriate
Draft professional, polished, and effective written messaging to key stakeholders
Oversee DSAC portal managing access requests, facilitating approvals, posting content, and troubleshooting user issues
Manage Membership Operating Agreement, collecting and maintaining data
Create voting data for voting sessions of the DSAC Member Engagement Committee (4x a year)
Ensure resources for private sector coordinators are maintained and accessible (within SharePoint)
Lead for Power BI
Qualification
Required
Candidate must be a United States Citizen and present proof of Citizenship, if selected
Bachelor's degree
Five (5) or more years of experience
Experience working in collaborative sessions
Proven experience with business process re-engineering activities
Demonstrated ability to streamline processes, improve access to information, and eliminate process waste to improve organizational productivity and decision making
Ability to focus on the analysis and, when needed, re-design/refine workflows and processes within an organization
Demonstrated ability to help organizations fundamentally rethink how they do their work in order to improve customer service and cut operational costs
Strong oral and written communication skills
Preferred
Experience with SharePoint and PowerBI preferred
Benefits
Health, dental, and vision insurance
Group and voluntary life insurance
Short-term and long-term disability insurance
401(k)-retirement plan with company matching contributions
Flexible spending accounts
Generous paid leave policy, including federal holidays
Professional development opportunities
Tuition assistance program
Company
ZenPoint Solutions LLC
ZenPoint is a small, 8(a) certified, woman-owned IT Services company.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase