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Lead Process Engineer (Business Process Risk Identification) jobs in United States
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KeyBank · 16 hours ago

Lead Process Engineer (Business Process Risk Identification)

KeyBank is a financial services company seeking a Lead Process Engineer for their Business Process Risk Identification team. The role involves collaborating with cross-functional teams to document workflows, identify optimization opportunities, and support BPRI Sprint Execution activities to ensure alignment with organizational objectives.
Banking

Responsibilities

Applies process development and engineering expertise to create innovative, long-term solutions focused on both client and employee experience
Supports programs and leads projects targeting core business processes to achieve strategic goals such as enhanced client/employee experience and value realization (expense reduction and revenue growth)
Engages with key stakeholders to assess and implement new technologies and processes that improve efficiency and consistency
Creates and maintains documentation used to evaluate current processes and design future-state recommendations
Uses tools such as process mapping and process mining to assess process capability and identify improvement opportunities; communicates findings to stakeholders to inform specifications and improvements
Leverages technical documentation, specifications, and project artifacts to enhance monitoring, resiliency, and system availability
Collaborates with cross-functional teams to foster a culture of openness and inclusivity, ensuring delivery of expected outcomes and value
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key

Qualification

Process EngineeringBusiness AnalysisProcess ImprovementStakeholder EngagementProcess MappingAgile MethodologiesLean MethodologiesSix SigmaTechnical AcumenAnalytical ThinkingChange AgilityResilienceCross-Functional CollaborationProblem SolvingCommunication Skills

Required

Minimum 5 years of experience in business analysis and/or process engineering

Preferred

Bachelor's Degree in computer science, Operational Excellence, Business Administration, or a related discipline, or equivalent experience
Experience working with cross-functional teams and senior leadership
Background in IT or experience working with technology teams
Familiarity with Agile, Lean, or Six Sigma methodologies
Business Risk and Controls
Third Party Management

Benefits

Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Company

At KeyBank we’ve made a promise to our clients that they will always have a champion in us.

Funding

Current Stage
Late Stage

Leadership Team

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Chris Gorman
Chairman, Chief Executive Officer, and President, KeyCorp
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Holly Santoro
Executive Administrator to the Chairman & CEO
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Company data provided by crunchbase