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Celltrion Inc · 1 day ago

Cyber Security Analyst

Celltrion Inc is seeking a Cyber Security Analyst to support local site operations while collaborating with global teams on cybersecurity strategies. The role involves providing Tier 1 and Tier 2 operational support for various security platforms, troubleshooting issues, and ensuring high customer satisfaction through effective technical support.
Health CarePharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Provide Tier 1 and Tier 2 technical support for network security, endpoint security, enterprise logging, and cyber ops platforms
Respond to support cases from customers regarding security tool-related issues
Provide timely and effective troubleshooting assistance to resolve customer problems, ensuring high levels of customer satisfaction
Document support cases and solutions for future reference and knowledge sharing
Communicate professionally and courteously with customers, keeping them updated on the status of their cases
Collaborate with cross-functional teams, including senior engineers and product managers, to escalate and resolve complex issues and to coach IT peers related to Cybersecurity
Contribute to the development of knowledge base articles and other support resources
Lead technical mentoring for of IT peers related to cybersecurity topics
Participate in training sessions and workshops to enhance technical skills and product knowledge
Maintain up-to-date knowledge of industry trends and best practices in security operations
Drive automation and process improvement initiatives
Collaborate with cross-functional teams and global partners for cybersecurity processes

Qualification

Network SecurityEndpoint SecurityCyber Ops PlatformsSecurity ToolsCloud SecurityTechnical SupportScripting LanguagePharmaceutical RegulationsCustomer ServiceProblem-SolvingAdaptability

Required

Bachelor's degree in computer science, Information Technology, Information Security, or related field (or equivalent experience)
2+ years IT or equivalent relevant experience
Minimum of 2+ years in the Life Sciences industry
Must maintain excellent working knowledge of pharmaceutical regulations (e.g. cGMP's, 21 CFR Part 11, Computers Systems FDA) and other applicable regulations (e.g. Privacy, OSHA, etc.) related to laboratory and/or manufacturing environment and system applications
Ability to work on multiple concurrent project initiatives
Experience with managing external (vendor, consultant) business partners
Basic understanding of databases (Oracle, SQL, etc.) and operating systems (Windows, etc.)

Preferred

Fluent in Korean strongly preferred
2+ years of work experience with Security Technology
Knowledge on Security tools example Splunk, Firewall, EDR (Crowdstrike or any other), WAF (Cloudflare or any other WAF), Zscalar OR any Security tools related to Network, Endpoint or logging
Knowledge on Cloud Security
Experience working in a technical support or helpdesk role is preferred
Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc
Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.)
Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus
Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required
Ability to prioritize and manage multiple tasks simultaneously
Strong problem-solving skills and a methodical approach to troubleshooting
Adaptability and willingness to learn new technologies and processes
Commitment to providing exceptional customer service and support

Benefits

Paid time off (holidays, vacation, and additional leave)
Medical, dental, and vision insurance
Life insurance
A company-matched retirement savings plan
Wellness programs
Short- and long-term disability benefits

Company

Celltrion Inc

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Celltrion is a fully integrated biopharmaceutical company dedicated to delivering innovative and affordable medications to improve patients’ access to advanced therapies.

H1B Sponsorship

Celltrion Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
2023-08-17Acquired
2017-07-28IPO
Company data provided by crunchbase