SEIU · 21 hours ago
Human Resources Program Manager
Washington, DC
Full-time
Hybrid
Mid Level
$105K/yr - $105K/yr
3+ years expService Employees International Union (SEIU) is a union representing about 2 million diverse members across various sectors. The Human Resources Program Manager will lead HR initiatives to enhance organizational effectiveness and support anti-racist development efforts, ensuring timely project delivery aligned with the organization's values.
Non ProfitPolitics
Responsibilities
Serves as the HR point of coordination for the components of the organization’s HBCU engagement strategy, including recruitment pipelines, internship programs, and relationship‐building with partner institutions
Track program milestones, outcomes, and participation data to evaluate effectiveness and identify opportunities for expansion
Collaborate with Talent Acquisition, Communications, and external partners to strengthen the visibility and impact of HBCU initiatives
Support the development of equitable hiring pathways that increase access and representation for students and graduates of Historically Black Colleges and Universities
Assist in planning, implementing, and monitoring anti‐racist organizational initiatives, ensuring alignment with HR systems, policies, and practices
Partner with HR leadership and internal working groups to integrate anti‐racist principles into recruitment, onboarding, performance management, and employee engagement processes
Support the development of training materials, communication plans, and evaluation tools that advance the organization’s anti‐racist commitments
Track progress on ARO‐related goals and provide project documentation, reporting, and recommendations for continuous improvement
Develop detailed project plans, timelines, and milestones for HR initiatives such as system implementations, process redesigns, policy updates, and talent programs
Lead end‐to‐end project execution, ensuring deliverables meet quality standards and organizational expectations
Coordinate project resources, assign responsibilities, and monitor progress to ensure timely completion
Identify project risks, develop mitigation strategies, and resolve issues proactively
Support the implementation, configuration, and optimization of HR technologies (e.g., HRIS, ATS, performance systems, learning platforms)
Analyze current HR processes to identify inefficiencies and recommend improvements that enhance accuracy, compliance, and user experience
Collaborate with HR leadership to ensure systems and workflows align with strategic goals and operational needs
Serve as the primary liaison between HR and internal departments involved in HR-related projects
Facilitate communication among stakeholders, ensuring alignment on project goals, timelines, and responsibilities
Lead project meetings, prepare status updates, and present progress reports to leadership
Develop change‐management plans to support successful adoption of new HR processes, systems, and policies
Create communication materials, training guides, and documentation to support employees and managers through transitions
Conduct training sessions, workshops, and demonstrations for system rollouts or process changes
Track project metrics, outcomes, and performance indicators to evaluate project success and identify areas for improvement
Ensure all HR projects comply with relevant laws, regulations, and internal policies
Maintain accurate project documentation, including requirements, decisions, and post‐implementation reviews
Identify opportunities to streamline HR operations and enhance the employee experience
Recommend best practices and innovative solutions to strengthen HR service delivery
Support the development of standardized project management methodologies within the HR function
Qualification
Required
3-5 years of experience in HR, project management, program management, or a related operational role
Strong understanding of HR processes, systems, and compliance requirements
Demonstrated experience managing cross‐functional projects from initiation to completion
Excellent organizational, analytical, and problem‐solving skills
Strong communication and stakeholder‐management abilities
Proficiency with HRIS platforms and project management tools
Demonstrated commitment to equity, inclusion, and anti-racist practice in workplace or organizational settings
Program management and execution
Strategic thinking and planning
HR systems and process knowledge
Stakeholder engagement and communication
Change management
Analytical and data‐driven decision‐making
Adaptability and problem‐solving
Collaboration and relationship building
Preferred
Professional certifications such as PMP, SHRM‐CP, SHRM‐SCP, PHR, or SPHR
Experience with HR technology implementations (e.g., UKG, Workday, ADP, SuccessFactors)
Background in change management or process improvement methodologies (e.g., Lean, Six Sigma)
Experience in a fast‐paced, matrixed, or multi‐site organization
Benefits
A comprehensive, employer-sponsored health benefits package, including medical, dental, and vision coverage
A defined benefit pension plan
Paid time off, including vacation, sick leave, and holidays
Additional benefits consistent with a mission-driven workplace
Company
SEIU
We are the Service Employees International Union, an organization of 2-million members united by the belief in the dignity and worth of workers and the services they provide and dedicated to improving the lives of workers and their families and creating a more just and humane society.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mary Henry
President
Recent News
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