JPMorganChase · 6 hours ago
Events Management Associate
270 Park Ave, New York, NY, 10017, US
Full-time
Onsite
Mid Level
$61K/yr - $100K/yr
4+ years expJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. The Events Management Associate will be responsible for planning and executing high-impact meetings within the Client Center, ensuring exceptional customer experiences by coordinating with event partners and clients.
Asset ManagementBankingFinancial Services
Responsibilities
Consistently oversee meetings and events, collaborating with catering, AV, and facilities to exceed client expectations
Personally provide high-touch customer service by greeting each client daily
Proactively handle client challenges, driving effective solutions while maintaining a positive experience
Reliably maintain a professional, flexible, and “can-do” attitude, delivering exceptional service at all times
Actively participate in daily operations meetings and weekly reviews to stay informed on upcoming events
Thoroughly execute pre- and post-conference calls or meetings, ensuring all details are managed
Efficiently manage space issues and escalate unresolved matters to the lead planner or manager as needed
Promptly cover essential reception desk functions, including answering calls, returning emails, and escorting clients
Expertly master the EMS (Event Management System) to detail reservations, review requests, and generate reports
Clearly communicate between the planning team and reservation holders, providing outstanding customer service
Diligently prioritize new meeting room reservations, ensuring timely processing and client updates
Qualification
Required
Bachelor degree required
Four plus years' experience in the Hospitality Industry, 5-Star Hotels, Event Planning and Food & Beverage with high touch customer service, demonstrating a strong foundation in customer service and organizational skills
Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly
Ability to effectively manage guest experiences and expectations using a high level of tact and diplomacy
Highly organized, with the ability to multitask and prioritize tasks effectively
Working knowledge of audio-visual systems. Proficiency in Microsoft Office tools are essential, and knowledge of the EMS booking system
Flexibility to thrive in a fast-paced and diverse environment
Willingness to work flexible shifts to cover conference center hours and locations
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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