ThedaCare · 15 hours ago
Director of Process Improvement
Neenah, WI
Full-time
Onsite
Director/Executive
10+ years expThedaCare is focused on enhancing their process improvement culture and is seeking a Director of Operations and Systems Improvement. This role involves planning, executing, and maintaining a culture of continuous improvement while coaching teams and leading process improvement initiatives throughout the organization.
Health CareHospitalMedical
Hiring Manager
Salvatore Lazaro, MS
Responsibilities
Organizes, leads/supports, oversees, and sustains the QOS (Quality Operating System) throughout ThedaCare to produce high quality, effective and efficient care, and scalable and transferable process improvements
Strategizes with Operational Leaders and frontline teams to connect ThedaCare vision and goals to frontline leadership to ensure process improvement for high leverage problems and/or goals and ensures documentation/ implementation according to the ThedaCare Operating System (A3)
Coordinates, educates, and integrates data management to support leaders in the daily operational and improvement initiatives
Coaches, trains, and mentors frontline employees, managers, and directors in the operational improvement tools to help accelerate change and continued sustained performance
Participates in rounding of the QOS Facility Rounds and assists these teams before / after for preparations / questions
Leads/manages specific process improvement projects from inception to completion, ensuring alignment with organizational goals and objectives, as assigned and directed
Uses and teaches the use of data and KPIs to evaluate the effectiveness of implemented process improvements, making or recommending adjustments as necessary to achieve desired outcomes
Monitors literature and professional organizations for new or revised best practices related to healthcare process improvement
Develops and maintains process documentation, including process maps, standard operating procedures (SOPs), and performance metrics
Fosters a culture of continuous improvement within the organization by promoting best practices and encouraging staff engagement in process improvement activities
Prepares and presents reports on process improvement initiatives and outcomes to senior leadership
Qualification
Required
Bachelors degree required
10 years of healthcare operational experience or 10 years of lean/business improvement experience
Prior leadership responsibility with a proven track record of implementing change in a complex healthcare environment
Basic understanding of care processes provided in multiple healthcare settings
Knowledge of rapid cycle improvement theory and human factor principles
Excellent verbal and writing skills
Advanced interpersonal communication skills to provide effective consultation and collaboration
Ability to organize and define problems, develop strategies, and carry out action plans
Advanced analytical skills to trend and analyze data
Capable of exercising sound judgment and making independent decisions
Ability to adapt to multiple complex organizational environments
Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
Preferred
Masters preferred
Company
ThedaCare
For nearly 115 years, ThedaCare® has been improving the health and well-being of the communities it serves in northeast and central Wisconsin.
5001-10000 employees
H1B Sponsorship
ThedaCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
Funding
Current Stage
Late StageLeadership Team
Mark Thompson
Chief Operating Officer/Chief Financial Officer
Recent News
2025-01-17
Milwaukee Business Journal
2024-12-20
Company data provided by crunchbase